SOURCE: My whirlpool refrigerator (Model ET18DK) does not cool
Most likely one of two conditions are the root of the problem. Either the fan in the freezer is stalled or the defrost system has failed. The fan in the freezer should run any time the comressor is running; if it's not, there's your problem. If you can hear the fan, check for frost or snow developing across the back panel in the freezer. Local repair service could probably supply replacement parts quickly for defrost failures (most likely a bad terminator if defrost system isn't working).
Hi,
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heatman101
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