Handsets wont work at all

If your Uniden product is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, please contact Uniden Customer Service for assistance. CHARGING/POWER

Charge light won't come on when Handset is placed in the Base Unit?

There are no lights on the Base Unit?

The telephone only operated after the first time the handset was charged?

The batteries do not work in my new cordless phone?

The charging light colour does not change when the batteries are fully charged?

Should I leave the handset back on the base after the batteries are fully recharged?

The handset beeps?

AUDIO QUALITY

Audio sounds weak and/or scratchy. Interference is evident on my analogue phone?

Interference is evident on my digital phone?

Only continuous static is heard from the Handset and the phone will not turn off?

The handset and base make a humming noise?

NO CALLS

Can't make or receive calls. There is no dial tone?

RINGING

Handset does not ring or receive a page?

The Base Unit does not ring?

CALLER ID

How do I activate caller ID?

How can I access call waiting?

Call waiting is not working?

GENERAL OPERATION

Range is limited?

The answering machine is not answering calls?

Telephone banking is not working?

How do I extend the number of rings?

The clock on the answering machine looses time?

I cannot record an outgoing message?

How do you store phone numbers to memory?

Will my phone work overseas?

What do I do if my phone gets wet?

The earpiece volume is not loud enough?

The ringer volume is not loud enough?

The handset is fubar.

When you reset a handset (or if you buy a new one1, that handset displays a Handset Not Registered message. If you see this message on a handset, you need to register it to a base before you can use it.
Registering a handset
Does the handset fit in the base cradle?
Yes
No
Place the handset in the base.
The display should say Handset Registering.
1. On the base, open the menu and select Register Handset. The display should say Handset Registering.
2. On the handset you want to register, press and hold # until the handset display says Handset Registering (about 2 seconds).
In about 30 seconds, the handset display should say Registration Complete. Press TALK ( )/FLASh and make sure you get a dial tone.
27
If...
Try...
- you don't hear a dial tone- the display says Registration Failed
Making sure the handset is fully charged, then start over at step 1.
To register a handset to a different base, see the section "Expanding Your phone" in the user's guide for the other base.

All of the handsets appear to have lost their
registration to the base and will need to
be first de-registered then re-registered.
It may be necessary to do this in three stages.
First be sure that all of the handset batteries
are fully charged.
1.
Clear one of the handsets of its registration:
hold down both the [END] and [#] keys
at the same time until the display shows the
SYSTEM RESET menu.
Since the handset is not recognized by its
base, select "Base Not Available".
Confirm the choice by selecting "Yes".
This handset will now display
"Handset Not Registered"
--
2.
With "...Not Registered" displayed, place
the handset into the base unit cradle.
The handset should now dieplay
"Handset Registering"
After ~30 seconds the display should show
"Registration Complete" and will have a
handset unit number.
If the unit shows "Handset 1" (doubtful)
then just repeat steps 1 & 2 above for each
additional handset in turn. This can also be
the route if you do not care what the numbers
are and do not exceed the maximum count
for your system ( some are 4, 5, or even 12 ).
If the handset is a number other than 1 you
may want to clear the base & re-register
all of the handsets:
3.
Using the now-registered and working handset
(number x), press both the [END] and [#] keys at the same time until the display shows the
SYSTEM RESET menu.
This time, choose "Deregister HS" and the
System Reset Menu will prompt you to
select from the list of registered handsets
which one you want to deregister: choose
one that is NOT the one you have working.
Cycle around deleting them all until only the
one that is working is left: select that one and
the system will be ready to start re-registering
all handsets again from Handset #1.
Start at process (1) above, then (2).
Good Luck!!
===============================

Have you tried charging (which will reset the handset) in the base charger as opposed to a remote charger? Have you tried moving handset #2 around the house in case the problem is related to interference?

1. Press & hold End and # at the same time until you see the System Reset menu.

2. If you still have the base the handset is registered to, select Deregister HS, then select the handset you want to reset. If you don't have that base anymore, select Base Unavailable.

3. To confirm, select Yes. The handset displays "Handset not registered"


Now you want to register the phone again.

1. Place the handset in the base; the display should say Handset
Registering.

2. Wait until the display says Registration Complete (about 30
seconds), then pick up the handset and press Talk/flash.
You should now have a dial tone

When a cordless phone says "Out of Range" or "Searching for Signal", there are a number of possible issues (assuming you are close to the base). 1) The handset battery may be low and not taking a charge. If the battery is more than a year old (including time spent in storage), replace the batteries for both handsets.
2) The base may not have power or an incoming telephone line signal. Check that the power adapter is warm (power to the base). Use another phone cord (and a second phone (preferably corded) to check for a dial tone). If a second phone has no dial tone, see below for diagnosing a phone line.
3) The phone base has lost the registration information for the handsets. A way to reset the phone is to unplug the power cord (from both the wall outlet and the phone base) and the phone data line and unplug the batteries from all handsets. Wait several minutes then plug in the base power and data cords and then reconnect the phone batteries. You may want to re-register the handsets. This is done by putting the handset in the main charging base for 20 seconds when the handset is fully charged. (See your phone manual) The phone was made by Thomson Electronics for GE; the manual is available here: http://www.home-electronics.net/USER-GUIDES/25952_DOM_EN_CL_IB.pdf .
4) The phone base or handsets are not transmitting or receiving the signals properly. This means that the phone needs repair or replacement. If it is under warranty, contact the manufacturer. Otherwise decide if the phone is worth the repair costs.

If you have no dial tone at the jack where the base is connected, check another phone jack on that line. If you still have no dial tone, find where the phone service comes in. Then open the service box and if the service is fairly new, plug in the RJ-11 test phone and listen for a dial tone. If you can't plug in the phone cord or there is no dial tone, contact your service provider. They will test and fix any outside problem.

If the problem is inside, inspect the visible wires. If you have a DSL filter as part of the inside wiring, check/replace it. If only one jack has a problem, open the faceplate and fix any loose wires. There are two faceplate designs - screw terminals or keystone jacks. For the screw-type, the conductors must be stripped and secured under the screws. For the keystones, the conductors are not stripped but pressed into the terminals with a punch-down tool. This tool is available at many home improvement stores in the wiring aisle. See http://www.lanshack.com/wire_phone_jack.aspx for a diagram of the wiring.

If the problem is not in a visible part of your wiring, you may want a professional to find and fix the problem. Your telephone provider will be willing to do the work for a fee.

I hope this helps.

Cindy Wells

Reset the hand sets that are out of range by doing the following:

1) Press and hold END and # for at least five seconds.
2) Move the cursor to select Base Unavailable and then press Menu/Select.
3) Select the base which you want to de-register from, and then press Menu/Select. Base Unavailable appears.
4) Move the cursor to select Yes, and then press Menu/Select. You hear a confirmation tone,

(For DCX150 handsets)
5) Place the handset in the base cradle for about thirty seconds. Handset Registering will appear in the LCD.
6) When the handset has registered to the base, the LCD will display Registration complete then show the handset
ID number.
If the display shows Registration failed, repeat the process again.

(For DCX200 or DCX300 handsets)
5)Disconnect the base AC adapter. Then press and hold find while you reconnect the adapter. Keep holding
find until the charge LED starts to blink.
6)When charged, registered handsets display a handset ID number. Handsets that have not been registered display:
7) On the handset, press and hold # until the handset beeps and displays Handset Registering.
8) When the handset has registered to the base, the LCD will display Registration complete then show the handset
ID number.
If the display shows Registration failed, repeat the process again.



User Manual Available Here

It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

CAN’T CONNECT
1. Displays when one handset is on a call and the other handset presses PHONE.
2. Displays when base power is off and PHONE is pressed. You’ll
also hear a sad tone.
3. Displays when an out-of-range dial fails to connect.
MAKE SURE THE HANDSETS ARE FULLY CHARGED. MAKE SURE BOTH ARE TURNED OFF, OR NOT IN THE TALK MODE. CHECK THE BATTERY TO MAKE SURE IT IS IN SECURELY IF DROPPED IT COULD HAVE JARRED LOOSE.