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Levi Brod Posted on Aug 20, 2012
Answered by a Fixya Expert

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After every couple minutes while using my camera, a message appears on the screen:a camera error was detected will shut down automatically restart camera E32, and it stays on for a few seconds, and that happens every time I use it, even while taking a video???????/

1 Answer

ZJ Limited

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  • Canon Master 17,989 Answers
  • Posted on Aug 21, 2012
ZJ Limited
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Hi there:
The lens may be only slightly out of range for correct focus,so it gives the E32 lens error code. Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or from impact, like yours. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but since you did drop the camera, and there is no chance of warranty repair, they may save you an expensive repair bill. The links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. The lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time.

- http://www.e18error.com/repair.html
- http://www.fixya.com/support/t102982-e_18_problem

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

2 Related Answers

Anonymous

  • 6831 Answers
  • Posted on Nov 20, 2010

SOURCE: My camera keeps saying: A camera error was

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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Anonymous

  • 10515 Answers
  • Posted on Jun 25, 2011

SOURCE: Camera is a Canon Powershot

Hi,

I am sorry to hear regarding the trouble. This is a common problem.These symptoms indicate a ccd or main board connection defect or both. I would advise you to contact Canon and complaint the same. In the past, there were few recalls for faulty CCD sensor, though not sure if they are still honoring that.

http://www.imaging-resource.com/badccds.html

Unfortunately, there is no home repair. The unit has to be sent for repair. Try to call Canon and negotiate on the repair cost unless investing in new camera is the only option.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

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