Question about Whirlpool 1.6 Cu. Ft. Over-the-Range Microwave
I close the door, press desired time and start. Light comes on inside, fan runs but it doesnt heat and dish doesn't turn unless we press up on the bottom of the door and hold it
It sounds like there is an issue with the interlock latch or switch that allows the inverter to operate. Check the following:
The door hinges to be sure they aren't loose, misaligned or bent.
Check the latch on the door to be sure it engages the cam inside the main unit solidly and that there isn't any play in the door. Also check the door gasket to make sure it isn't preventing the door from closing properly. Since you said the unit was over the stove, things can become misaligned from the stovetop heat.
You may be able to able to fix this, but it may require partial disassmebly of the microwave. If you are unfamiliar with this type of service, it's best left to a trained service tech.
You should disconnect the power before attempting any repairs.
Posted on Aug 18, 2012
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Posted on Jan 02, 2017
Probably a bad door switch or mount. The door switch help file is here.
On some models though (you didn't mention yours) the door circuit is very complicated, and may be showing the door error due to a blown fuse or cavity TCO.
Accessing the cavity TCO for testing and possible replacement will require you to remove the oven from the wall.
If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.
You can download Whirlpool owner's manuals and installation instructions here.
The drawing below shows what to check:
You can find handy exploded views and order parts by model number here.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 20, 2011
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