Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Kodak 5300 bi-directional support not enabled error

I'm getting a bi-directional error on my PC laptop, sharing the Kodak 5300 with a Dell Desktop PC. I didn't get these errors until I updated the Kodak software. I think it is 7.x.x. I've checked the hardware/system setting for the printer, and the "Enable Bi-directional Support" buttons on my laptop are grayed out, while on the desktop (host PC) "Enable Bi-directional Support" is already checked. The printer is working fine, from both the Desktop and the laptop, but I do find the error message very annoying.

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6ya staff

  • 2 Answers


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Posted on Jan 02, 2017



  • 2 Answers

SOURCE: Kodak EasyShare 5300 Printer error message

Ten Step Process to Fix the "Print Head" Error Message on the Kodak 5300 Printer.

1. Clear a good spot it your back yard that is free of shrups and flowers.

2. Get the following tools: Flat head screwdriver, shovel, sledgehammer.

3. Dig 24" x 24" hole in your back yard and rope off the excavation area for safety.

4. Whaaaaack the heck out of the Kodak 5300 with the sledgehammmer until such time that it is not a recognizeable piece of electronic equipment.

5. Stab it with the flat head screwdriver, just in case it has the Terminator syndrome (comes back to life).

6. Throw the piece of garbage in the recently excavated hole in your back yard.

7. Cover up that useless piece of garbage and forget you ever owned it.

8. Get in your car and go to the nearest electronic store and ask to speak to the manager.

9. Ask if they sell the Kodak 5300 printer. If so, whack him with the shovel. You don't want to seriously injure him so don't even consider the sledgehammer of the screwdriver. After all, its not his fault that his company carries such garbarge. But the whack is just to burn off some steam from your frustrations.

10. Purchase any other printer but a Kodak and live happily ever after.

Posted on Jul 13, 2008



  • 41 Answers

SOURCE: 2 Problems: 1) Unable to get printer to print from desktop; 2) Kodak SW won't install on laptop

Download and install the new software and printer firmware from (link below - firmware and software is the same for all the 5000 units). Do not use the CD, and Uninstall all previous versions before installing the new software you download from the site.

I hope this helps. If you still have problems respond to this message with what happens and I will try and get you more help


Posted on Mar 05, 2008


  • 19 Answers

SOURCE: Kodak aio printer 5300/software problem

Greetings Jackie,

Sounds like you have a failed .netframework installation. This is a Microsoft feature, but is delivered during installation of Kodak software as well. To fix this, do the following.

1. Open the Control Panel.
2. Double-click Add / Remove Programs (Windows XP only).
3. Select Microsoft .NET Framework 2.0.

    IMPORTANT: If other versions of Microsoft .NET Framework are listed, do not perform this operation on those other versions. Follow this procedure ONLY for Microsoft .NET Framework 2.0.
4. Click Change / Remove.
5. Select Repair, and click Next.
NOTE: A progress bar shows the repair progress.
6. After the repair is complete, make sure the Restart the computer check box is selected, and click Finish.
7. After the computer restarts, start the KODAK AiO Home Center software.
IMPORTANT: If the KODAK AiO Home Center software fails to start or continues to display an error message, completely uninstall Microsoft .NET Framework 2.0 and do a clean reinstall KODAK AiO Home Center software. The Microsoft .NET Framework 2.0 will also be reinstalled with the KODAK AiO Home Center software.
    1. Follow steps 1 - 4 above.

    2. Select Uninstall, and click Next.
      IMPORTANT: Uninstall ONLY Microsoft .NET Framework 2.0. If other versions of Microsoft .NET Framework are listed, do not uninstall them.
    3. Restart the computer.

    4. Perform a clean re-installation of the KODAK AiO Home Center software:
      a. Disconnect all USB devices from the computer, including the Kodak EasyShare all-in-one printer.
      NOTE: Do not disconnect your mouse or keyboard.
      b. Uninstall the Kodak EasyShare 5000 series all-in-one software:
        i. In the Control Panel, select Add or Remove Programs (Windows XP).
        ii. Select one of the following software programs from the list of currently installed programs, depending on which one appears in your list:
          • Kodak EasyShare software
          • Kodak all-in-one printer software
          • Kodak EasyShare 5000 series all-in-one software
        iii. Click Change or Remove (Windows XP).
        iv. When the Install Wizard appears, click Next.
        v. Depending on the issue(s) you are experiencing, do the following:
          • If you are experiencing errors with the Kodak EasyShare software, such as a Tricode, in addition to errors with the KODAK AiO Home Center software, select Remove, click Next, and follow the on-screen instructions for removing the software.
          • If you are not experiencing errors with Kodak EasyShare software, select Modify to uninstall only KODAK AiO Home Center software, and click Next.
        vi In the Custom Setup window, select Remove from the drop-down menu for the Kodak All-in-One Printer, and click Next.
        vii. In the Ready to remove the program window, click Next.
        viii. In the Uninstall Complete window, click Continue.
        ix. Restart the computer.
      c. Delete the files and folders that can interfere with the installation:
        • Printer folder in C:\Program Files\Kodak
        • Both the Eastman Kodak Company and KDS_Kodak folders in C:\Documents and Settings\All Users\Application Data
        • Kodak 5000 Series AiO folder in C:\Documents and Settings\All Users\Application Data\Kodak
        • Printer folder in C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup
      d. Run Disk Cleanup.
        i. Open My Computer.
        ii. Right-click Local Disk (C:) and select Properties.
        iii. Click the Disk Cleanup button.
        iv. When the Disk Cleanup for (C:) window appears, select the Temporary Internet Files, Recycle Bin, and Temporary Files check boxes.
        v. Click OK , then click Yes to delete all files and begin the Disk Cleanup.
        vi. When the Disk Cleanup is finished, click OK in the Local Disk (C:) Properties window.

      e. Shut down all background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field, and click OK.
        iii. Select the Startup tab.
          IMPORTANT: If not all the applications in the Startup Items list are selected, write down which applications are selected so you know which ones to turn on again later.
        iv. Click Disable All , then click OK .
        v. When prompted, restart the computer.
      f. After the computer restarts, insert the KODAK EASYSHARE 5000 Series All-in-One Software CD into the computer CD drive to begin the installation.

      g. During the installation process, when prompted, select to search for an updated version of the software on the Kodak Web site and install the updated version.

      h. Before restarting the computer again, turn on the background applications.
        i. Select Start > Run.
        ii. Type msconfig in the Open field and click OK.
        iii. Select the Startup tab.
        iv. Under Startup Items:
          - If only some items were originally selected, select the check box in front of the items that you noted in Step e-iii.
          - If all background items were originally selected, click Enable All, and click OK.

      i. Restart the computer.
      Once restarted, you should be OK.If not call our 800 421 6699 and they will help further.
      Best Regards,
      Ron Baird - the friendly Kodak guy

Posted on Sep 22, 2008


  • 1 Answer

SOURCE: Kodak 5100 won't print with Windows 7.

I've had the same problem for some time, but recently found a fix. Those sneaky folks at Kodak updated their Vista driver for the ESP series, and it works with Windows 7 now. Oddly enough they haven't advertised this fact, but it works none-the-less. Now, you're going to have to uninstall the Kodak Home Center, the driver and anything else associated with Kodak. You need to manually go through the Program Folder and delete anything Kodak. Make sure you set explorer to show hidden files/directories, and go to Program Data and delete any thing Kodak. Finally go to users appdata and delete anything Kodak in all the sub folders there. Then download and install the new May 1 drivers from the Kodak site:

Note: They are the Windows Vista drivers, but they do work on my Windows 7 machine.

You'll also notice that they've updated their installer program.

Hope this works for you, and if it does spread the word!

Posted on May 24, 2009


  • 2 Answers

SOURCE: Kodak Easy Share All in one printer 5100 error

Call... customer service... is more effective. They sure will replace the printhead.

Posted on Oct 14, 2009

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I gota dell windows 7 computer when i try to scan with my aio 5300 easy share a window pups up that reads .. YOU NEED A WIA DRIVER TO RUN THIS DIVICE

Did you install the Kodak software before connecting the printer to the computer? has the software for Windows.

This error usually means that you installed the generic driver from the OS which only runs printer. Uninstall the current driver, disconnect the data cable (USB) and then restart your computer. Install the software from the Kodak site above. Then connect the data cable when prompted to do so. Try scanning after completing the installation procedure.

If you did install the Kodak software, it may have gotten corrupted. Please follow the above directions and let me know if you have any problems.

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