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Ray Winger Posted on Jan 05, 2018
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Liftmaster with both L.E.D.s are lit and steady but still won't close.

I have a liftmaster. Both the amber and green led are on and steady, but the @#% door still won't close. It was going about 90% down before returning. I tried closing and opening manually and now it won't close at all. Both my wife and I verified that both l.e.d.s are lit and steady...

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Steve Pack

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  • liftmaster Master 7,128 Answers
  • Posted on Jan 09, 2018
Steve Pack
liftmaster Master
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Joined: Oct 15, 2013
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Depending on the model the travel needs to adjusted, some models have a force adjustment. Call LF customer service the will help you.

5 Related Answers

Vince Heuser

  • 118 Answers
  • Posted on Jan 30, 2009

SOURCE: 1/2 hp liftmaster closer stalls while closing in cold weather

Make sure your force settings are at least turned up to 5

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Vince Heuser

  • 118 Answers
  • Posted on May 15, 2009

SOURCE: My Liftmaster garage door opener will not close

You have a problem with the safety eyes. Make sure both eyes have a lit Led light, if not realign sensors

Anonymous

  • 25 Answers
  • Posted on Jun 11, 2009

SOURCE: Chamberlain Liftmaster 1246R won't open/close

if youcan hear the motor turning when you hit the remote or wall button the plastic gear in the oprator has been ripped and if you take the cover off you will see all of the whote plastic dust that has come from the gear being shreded. You can replace this gear. you do not have to buy a new operator. it is very easy to replace this gear. I can't tell you were to buy one because I buy all my stuff from a dealer.

woobie dog

woobie dog

  • 1273 Answers
  • Posted on Aug 14, 2009

SOURCE: Liftmaster garage door will not close from the remote in the car

Hello, friend, W/D here.

I saw your post; I haven't seen the one you referred to. I have had similar issues to your's and here's what I did:
Having to hold the button down the entire time indicates that either your photoelectric eyes are out of alignment, or one of them has broken. If broken, the light on it will be out. Sometimes you can tighten the wire to repair, and tapping on it a bit won't hurt it. Adjusting the alignment is a bit of trial and error, but a string line helps to get them close. You can again judge by the light on the cells.
Not close from the car......started out good, got weaker... Same for me....new battery fixed it. I think I had to reprogram the remote, and the instructions were on the back of the lift motor in the garage....

Testimonial: "Thanks. When I looked closely,the amber light was lit fine, but the green light was flickering so I tapped it until it was solid - now it works fine."

Anonymous

  • 34 Answers
  • Posted on Oct 10, 2009

SOURCE: Door won't close unless I hold the button all the way down.

make sure the eyes are clean and aligned if the opener thinks something is obstructing its path it will not close

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Related Questions:

0helpful
1answer

My Liftmaster garage door won't open or close. I hit the button and it make a sound and clicks but won't close

Remove the cover and check the drive gear. It is a white nylon gear just in front of the motor. It will be obvious if it is bad. Tell me - if it won't open how do you know it won't close?
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My liftmaster garage door opener will open the garage door but won't close it from the wireless remote in my car. what could be the problem

Check your door sensors. Make sure they are pointed at one another and the small light on each one is lit and not flickering ever so slightly. Tweak them a bit. If you cannot get both lights to light you have bad sensors.
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Garage door does operate at all. The lights don't come on and the motor doesn't operate. The "learn" button/diagnostic LED flashes are inconsistent. The number of flashes varies and...

If these problems started immediately after a lightning storm, the printed circuit board is probably damaged. Contact a garage door service company (check the phonebook) for diagnostic support.
0helpful
1answer

How do I realign the sensors?

Both sensors will have their green led lights lit (on) when aligned. When not aligned only one sensor will be lit.

Make sure both sensors' lens are clean.

If still not aligned loosen the lit sensor from its mounting bracket using the proper tool, but most LiftMasters have a wing nut mounting for the sensors.

Aim the free sensor in the direction of the unlit one and look for its led to light. If necessary, using a screw driver remove the staples securing the sensor wiring enough to physically place the sensors eye ball to eye ball looking for the unlit sensor to light. If the unlit sensor still won't light then there is a broken or pinched wires some where between the unlit sensor and the garage door opener.
1helpful
1answer

Door will not operate unless you hold down button

I am presuming the following: is it that the door will not operate unless you hold down the button to "close the door"? And the button you are pressing is the hardwired wall button or control inside the garage correct? And if you try to close the garage door with the remote the overhead lights flash off and on or the motor make a clicking sound (about 5 clicks?)
The problem is either an obstruction of the safety sensors at the bottom of the door or, one or both sensor eyes are out of alignment. If you look closely at both safety sensor eyes on the part that faces into the garage, you should see a glowing LED. One side will be an Amber color and the other Green. If one is lit (amber) but the other is not (green), that is an indication that the beam is not being received by the receiving eye (amber).
If there is no obvious obstruction (check for spider webs, dust, try cleaning the clear lenses facing each other, etc,) Try re-aligning the sensors. When they are properly aligned the Green LED will be lit. Now, check the motor for operation.
If you have difficulty getting the transmitter eye (green LED) to light, try closing the door at the wall button, then, pull the red emergency release handle to disengage the door.
Now, try operating the motor unit with the door disconnected while using the hand held transmitter. If the motor unit operates to the close position while the door is closed but not when opened, then that sounds like there is sufficient light entering the garage to "Wash" the transmitter beam out so the receiving eye does not get it.
Contact Chamberlain/Liftmaster for Sensor eye blinder shields that can be easily installed by you. (they just snap on) If neither LED is lit, make sure that the wire to the sensor(s) has not been cut off at the sensor itself. If that checks out, check the connection at the logic board. Make sure that both wires are securely connected.
If after checking all of that, and you do not have either of the LEDs on, then disconnect the safety sensor wires from the motor unit's logic board. Then take a 2" piece of bell wire and jump it across the two terminals for the safety sensors. If the unit operates normally when using the hand held transmitter, then the problem is likely: a) Bad safety sensors b) Broken wire to one or both sensors
To check if the safety sensors are good:
Remove both sensors from their mounting brackets. measure about 8" to 12" of wire from the back of the sensors and cut. You should have about 8 - 12 inches of wire on each. Now, separate and strip the insulation from each and then match the white striped wires and twist them together, and do the same with the solid non-striped wires. Take the sensors up to the motor head and connect the spliced wires to their respective positions on the logic board. Now, Point the two sensors directly at each other (its okay if the clear lens part are touching each other) Check if both LEDS are now lit. 1) If YES; then the sensors are good, the wire to them is broken somewhere; [FIX] replace the wires for both sides. 2) If NO: then the safety sensors need to be replaced. [FIX] Replace the sensors, contact Chamberlain / Liftmaster for replacement parts. You will need your garage door opener's model # which can be found under the light bulb or light fixture on the opposite side of the logic board. Having the model # speeds up the parts search for you.
I hope this helps you out. [I have been factory trained on residential and commercial garage door openers by Chamberlain / Liftmaster and have been providing installation and tech support on them for over five years. Prior to that I used to install and repair these units, and I've done that for nearly seven years.]
1helpful
1answer

Sensor lights are steady grn - have to hold closer to close

My service shop says that the sensors can go bad and still have the lights on steady. Also sun lite on the receiver sensor (green led) can cause a problem or if they have gotten wet.

Play with the alignment and if still a problem new sensors are about $40 a pair. Or if you have another door that works OK, swap the sensors to see if that is the problem.
2helpful
1answer

Chamberlain Liftmaster Pro. Garage door Problems closing

The sensor eye - or more likely, the other end, the sensor light - probably got knocked out of alignment. The eye should have an LED on it - possibly one that glows green when it's ready to close or red when it's obstructed or out of alignment. Try adjusting the light until the LED on the receiver glows green.
11helpful
2answers

Green light is flashing on my garage door opener on the inside of my house/craftsman opener

Hi. The green light was flashing and ny transmitter in the car would no longer operate the door. On the back of the liftmaster, just below wker the small wires go in, there is a small, flat, green button. I pressed that with a stick and it solved the problem.
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