Unable to print photos

If you have Internet access you need to visit HP website at the following link below:

http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=hp%20officejet%20j6480&searchtype=s-002


1. Enter the product hp officejet j6480

2. Select Go then click on the match found below.

3. Select your operating system . If you are not sure which operating system you have
1. Go to the start button and right mouse click on computer
2. Select Properties
3. Windows edition will let you know what version of windows you have and the type of system you have will be displayed under system type

4. Next select driver and download your HP Officejet Full Feature Software and Driver

look here
http://h30434.www3.hp.com/t5/Other-Printing-Questions/HP-OfficeJet-J6480-false-paper-jam-error/td-p/12759

I always use HP printers and every time i get a new operating system (vista, win7 etc) the HP software does not fully install. I go to HP.com to install the latest software for the appropriate OS but rarely get more than just the printer working. If i require the scanner or cd print features i have to do that from an older computer or older operating system that the printer was originally installed on.

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)

This should help.

All Printers have this issue printing from quicken you would need to download the older version of quicken from oldversion.com
Then uninstall the new version and install the old version.
all lexmark/canon/epson/brother/hp.....printers have this problem with the new quicken.

Or try calling in to us at 1800-474-6836 and provide us with a remote session with your computer we may be able to fix this issue with a basic driver.Let me know if you have connected the printer thru usb or ethernet and I will give you a resolution that works 70% of the time with the new quicken

Your printer is the genune hp printer. It will not show the ink level of refilled and non-HP cartridges. Try the original one the problem will get rectified.

Are you useing vista print drivers for the vista computers or are they XP drivers?

Here is a link to the manuals. Let me know if you need any more help.

Please rate this as Fixya if I've helped you.

hi vlewis, if you are trying to print directly from your Pavillion to your Officejet wirelessly, you should set an AdHoc type of connection. but if you have a wireless router that you are connecting to, you should have an Infrastructure type of wireless connection. here are some key points you may need to look at.

AdHoc (PC to Computer wireless printing)

1.make sure that the wireless adapter on both devices are turned on.
2.the wireless network name or the SSID should be the same with both devices.
3.you will have to set the same wireless security (like WEP or WPA depending on the capability of the devices)
4.install the printer drivers and utility and make sure that your printer utility shows connection to the computer

-voodoomox

i will follow this one up for infrastructure.