I just moved into a house with a Gaggenau EB 846-6. Light and fan work. Heating element doesn't seem to work in top or bottom 'socket'. Also, neither heating indicator light illuminates

It is a Gaggaenau, the most expensive in the world. You need a service call. They don't have thermostats, they have electronic sensors which process and the information is passed on to your element :>D.

hi amy, 
          it seems there is a defect in ur owen..because if light and fan works, it should heat, otherwise it means there is a fault in the heating element..so kindly cal any near by technician to sort out this problem or use our find oven repairman service to contact d near by repairman...

good luck

high-end appliances like Gaggenau need professional service. They are made complicated!

both ovens are fan assisted. The manual says the top oven is heated by the broil element ($168.00), but it lies as the fan also has an element around it (not available!). The bottom oven element is a secret, but my guess is that it is around the fan in the rear and the parts list confirms. Both can be checked with a test meter. The temperature sensor not quite so easy and is $131!.
https://media3.gaggenau.com/Documents/5080004995_A.pdf

Parts

https://www.appliancepartspros.com/parts-for-gaggenau-eb294-630.html

..

I searched the internet looking for a manual but unknown if the manufacturer web site has on available.

https://www.gaggenau.com.au/appliances/downloads

Might be possible to contact customer service or support through the website or email and request a link to download a manual or order one as a spare part.
If all else fails request a list of dealers or agents. The chances are high your oven was originally bought fairly locally. A dealer might photocopy a manual or order one for you.

I'd check the control switch first, and the wireing and connections.

We have a Gaggenau BO250/251. It gave error code E005, and after a lot of frustration, we opened the left hand light (NOT the light at the top of the owen) and fiddled a little with the bulb. And voila, the owen worked again.


Stupid design to disable the owen when the light does not work. Bravo, Gaggenau....

Hi Shane,
I have the same oven so I have the "Operating and Installation Instructions" manual. Just not sure how we can connect?
Victoria

See that video on the thermostat,
https://youtu.be/LPSEM74cifQ

Hi, In a word yes. As for who you can contact, I'd suggest only an authorized b/s/h (bosch/thermador/gaggenau) service provider. I used to be one for over 10yrs. but now work exclusively for sears...I'm not sure if I made a good choice or not yet, lol ! I digress. It is quite possibly not even the element as the gaggenau have cut-outs (they are actual thermal fuses that cannot be reset, they must be replaced) built into the bake circuit that can open often times. This of course unless you're certain the bake element is defective. Check your local directory under appliance service or a vendor who sells that line may be well equiped to direct you for quality service in someone they trust and are proficient. Hope that helps, good luck. macmarkus :)