I have a Philips Gogear Mp3 player. suddenly I'm not able to switch on the power supply and i tried charging it for 4-5 hrs.no Use. It's just 4 months old. can u help me?

Reset your GoGear with something sharp like the tip of a pen or the end of a paper clip,

if you're device isn't working properly or there's a frozen display.

Insert the sharp object into the "Reset" hole (located at the bottom of the player), and hold it there until the device turns off.

If resetting the device does nothing to restore the display, access the "Philips Device Manager" through your computer to recover the GoGear.

Click "Start" on your computer, then "Programs," "Philips Digital Audio Player," "Aria Device Manager," and then "Philips Device Manager."

This will launch the "Philips Device Manager." Make sure the GoGear is turned off completely. Connect your GoGear to your computer while holding down the "Volume Up" button.

Continue to hold the "Volume Up" button on your GoGear, until the "Philips Device Manager" recognizes the device and enters recovery mode.

Click the "Repair" button when it appears on your computer, then folow the steps to fully recover the GoGear.

Properly disconnect your GoGear from your computer and restart the device.

Recharge your device if your GoGear dies suddenly while playing.

Connect the GoGear to your computer via the supplied USB cord.

Plug one end of the USB cord into a functional, open USB port on your computer. Plug the free, smaller end of the USB cord firmly into the small USB jack on your GoGear and turn your computer on.

This will begin the charging process of your GoGear.

If recharging doesn't work, the battery may need to be replaced.

Check that your GoGear isn't in standby mode. Hold the "Power" button for two seconds to turn it back on.

hope this helps

there is battery indicator in every chargable instrument. try to find that indicator in your media player. initially it should not take more then 24 hrs to charge the battery fully. if the battery indicator does not blink it seems that battery is fully charged. remove charging & observe how long it works.

i didnt charge myn that long so no you dont have to wait 3 hrs but you may shorten the life of your battery if you dont wait

The charger cable is sold by an outside company - Philips can give you the number for that company, or you can order it online.

If you already have a charger cable, plug the mp3 player into your computer - it will charge as long as the hold/lock switch is not engaged.

-Tha Mp3 Doctor

Make sure the hold/lock is not engaged - it will prevent successful charging. Also, make sure you let it charge for 3 hrs the first time.

Make sure the hold/lock is not engaged

check and see if the hold button is down, if so slide it to the off position. Reset the device by holding in the power button and the volume + button down for three 3 seconds. This will reset the device. also make sure that it is charged. If these do not work than you can contact philips on there website

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

Due to the sudden device switch off. the device might be damaged. these devices flas disk devices are highly fragile. it must be handled properly. if not data.device wil be lost. Get hardware support from the device manufacturers website. if all these not possible. try replacing the device..

The same thing happened to me. I contacted Philips and they sent me this solution, which worked for me. Question My GoGear has no power/no display even connected to the power supply with the AC adapter. What should I do? Answer Do a soft reset by pressing and holding the Power On/OFF button and the volume + key for a couple of seconds. Then connect your GoGear to a power outlet with the AC Adapter to charge the player again for around 30 minutes. Try turning the unit back on and see if the display appears. If the display is able to come on again, keep the player connected for another 3-4 hours until it is fully charged before use, else contact our Customer Care Center for assistance.