My landline rings only once after which it goes to fax tone. If you pick up in that ring or else you will hear the fax tone. Even the caller hears a fax tone. I DO NOT have a fax in my house or ever used this number for fax. Please help. I have tried everything. Called the ATT company people- they said they is no problem from their end. Tried removing all phones from 2 jacks I have in the house. The problem comes back. Please HELP. Thanks.

Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).

• If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.
  
  
• If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.
  
  
• If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.
  
  
• If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
  To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.
  
  
• If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Hi,
the phones earpiece which you can use to hear the caller calling you is faulty and needs to be replaced.


Take care.

You can get the number if you have caller id.

that's right,you would be able to send fax,but wont be able to hear the fax tone,your fax ring shoud be 2 rings higher than answering machine,or else,do 1 thing when you hear the ring,just pick up the receiver u wud be able to hear the fax tone,do not disconnect the call,just keep the receiver aside without disconnecting,and then press start fax...you will be able to receive fax...........

Try unplugging all sets and call in. Do you still have a faxlike tone, like from an ALARM system or something else down the street?

Solution: Contact local phone company to check the telephone wall jack for low ring voltage.

Ring-in Voltage Facsimile equipment?(fax machines), like other telephone anwering devices, require ring voltage at a telephone jack to answer automatically.? The ring voltage is one of the services provided by the local phone company.

• Low ring-in voltage can cause short bursts of ring tones at the phone jack.
• Callers may hear one or two ring back tones and then ringing will stop and nothing else will be heard.
• Inside the home, the called party will hear a brief ring and then nothing else will be heard. If the telephone handset is lifted, the caller may be on the other end.

To check if the fax will not answer due to low ring-in voltage, do the following:

1. Disconnect the fax at the telephone wall jack.
   
   
2. If an answering machine is available, connect it directly to the telephone jack. If an answering machine is not available, connect a telephone to the telephone jack.
   
   
3. Dial the fax line and see if the answering machine answers the call, listen for uncommon ring tones inside the home or check for similar symptoms as described above. If any of the above symptoms occur, please contact your local telephone company.

reset ur phone ringtones

Set your machine to MANUAL, this will allow you to answer every call yourself, then if it is a fax, the machine will take over. Sounds like you have it in fax/tel mode now, which allows for the fax machine to answer every call then if not a fax, double rings to you.

It was all a matter of pressing down the Digital TAD button down hard enough... o-:

TAD is Telephone Answering Device. TAD mode is the only mode that can be used with an external telephone answering device (unless you are using a distinctive ring number for receiving faxes). Your telephone answering device must be connected to the jack on the fax machine (labeled "EXT" for USA). When someone dials your telephone/fax number (to send a fax or to speak to you), all the telephones (including the FAX) will ring according to the number of rings you set on the TAD. The Ring Delay setting is not recognized in the TAD mode. If you do not answer the call, the TAD will answer. As your outgoing message is playing, the Fax is in the background, silently listening for fax tones. If the FAX hears fax tones, it will automatically go into the receive mode. If the FAX does not hear fax tones, it remains silent, allowing the caller to leave a message. The above information is correct for a Brother fax machine. Is your fax automatically picking up the call or do you have to push a panel button to start the receive fax process? Perhaps the fax is already "in" your fax machine's memory and only needs a manual printout. Check the fax call log.