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Posted on Jul 14, 2012
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Some buttons on remote don't work.

The power, mute, and volume button don't work on the remote. And I already tried another comcast remote. same problem.

1 Answer

The Knight

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  • Quasar Master 76,851 Answers
  • Posted on Jul 15, 2012
The Knight
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Joined: Oct 14, 2010
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Your remote need cleaning. There are improper contacts between the touch pad to internal carbon tracks. You have to open the remote control to do this. Visit this site named 'Electro-help' for details. Check this link, and select the site. It have details about how to clean a remote control. You may also get details about the availability electronic components too, from associated ads. Pull up older posts there.

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This worked for me, but I have a Comcast Motorola DVD-R:
These are the codes for your SONY SA-CT60 Audio Device. Follow the instructions below to program your remote.
silver_with_red_ok_button-lg.gif Most likely code: 30158
Others to try: 31758, 31759
To program your Comcast remote:
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  2. Press the TV button on your remote control.
    NOTE: If you would like to program your remote control to work with a DVD Player, VCR or Audio device press the AUX button.
  3. Press and hold Setup until the red light blinks twice, then release Setup.
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Have a BA TVee 25 Soundbar. Only able to program Volume Up on my remote. Cannot program Volume Down or Mute. Nothing happens except to turn the Soundbar off and on. Don't tell me to follow...

I had this same problem and it was due to their instructions which do not adequately explain the setup procedure.

On my own, I was successful in programming volume up but that was all. I assumed that for volume down I would hold the power button and the VOLUME DOWN button and wait for the flashing light just as I had for volume up. Problem is, you never get a flashing light.

Today, I spoke with a rep from Boston Acoustics who patiently explained that step one of the instructions has to be done the same way each time as it is the step that puts the soundbar into programming mode.

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Power Scan
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2.) Hold down the clear "TV" button on the remote for four seconds, press the big power button once.
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What you need to do is steal some codes from a like product and then hardcode in the changes you need to the comcast remote. Set your AUX to 21232 (a sony code for TV/VCRs).

Then do the following:

1. While still on AUX, press and hold SETUP again until the remote blinks twice
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Vol+ = 32975
Vol- = 31951
Power = 32719

Good luck. Let me know if it works.
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