Paper jam means that the rotation of the roller is not smooth, either because you are not inserting the paper correctly or there is something stuck in the printer. What you have to do is open the back cover of the printer and check the roller and clean it. Then if still paper jam is there, then it's manufacturing problem. Contact manufacturers.
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I am trying to install my printer and I got the same error message "paper jam." The photo paper tray is pushed all the way in but the light is not lit up. The message on there now says please wait and the On/Off button is blinking but yet it won't let me turn it off either. What do I try next?
Same problem but nothing there and no cleaning will help.
no solution, same problem! very disappointing when the printer is just a day old!
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