SOURCE: Canon DR 2010C not recognised by computer at start-up
Go here:
http://www.usa.canon.com/opd/controller?act=OPDSoftwareAct&fcategoryid=2341&modelid=16044
The one you want is the CP Upgrade 3090
Hope this helps
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Testimonial: "have not checked to see if the fix works yet"
SOURCE: My scanner won't scan. I
This may mean that something is using it or that something is interfering with it. Try turning everything off, your computer AND your scanner. Wait a minute or two and then turn your scanner on first and the turn your computer back on. When your computer boots back up don't open anything except the scanner. If your still getting the message then there is something else (another attached peripheral) that may be interfering with the scanner.
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