Hello Alison hi, we need to check two parts to see which is the problem section why your player wont read.
- Does your CD spins normally, check your player if the cd spins normally, if you can see the disk spinning, take note of the spin, is it to slow? An abnormal disk spin has problems with its spindle motor assembly.
- Does your CD spins and then slow down to a stops, did not read the disk. This is caused by two things, FIRST: your CD player lens needs cleaning, you can buy a CD lens cleaner and use it to clean the lens, SECOND: The lens has degraded or worn out due to use and time, this needs a replacement lens assembly.
This things are way beyond a normal user, I suggest you send it for service. Sorry, there are no user serviceable parts here.
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