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Anonymous Posted on Jul 10, 2012

Kx-t7433 how to turn on fwd/dnd does not work

I cannot turn the fwd/dnd on so it will flash Also when I have a call to my extension it will notgo to voice mail

  • Anonymous Jul 12, 2012

    We are unable to turn the fwd/dnd button on (flashing). Other extensions are unable to forward a message. Does not go to voice mail it continues to ring then goes back to the original extension.

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1 Answer

Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Jul 14, 2012
Carl Navarro
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Joined: Aug 23, 2008
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What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.

Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.

Carl

2 Related Answers

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Dec 28, 2010

SOURCE: I have Panasonic KX-T7420s with a TVS50. I have

Take a look at the manual. One of the bits in programming deals with the status of the FWD/DND button. You can make it light solid for FWD and flash for DND. There are other ways to intercept the calls, but trust me, this is the cleanest. You set 7104 165 # and it will forward always on no answer after x rings. Those rings are set system wide and can be adjusted in programming.

If you sit down wiht the PG manual, pay attentiion to programs 202,203,619 and 990 area 9 bits 3&4. A ring cycle is about 6 seconds and the default intercept is TWELVE rings....you should adjust that to no more that 4.

Car

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cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Aug 24, 2008

SOURCE: fwd/dnd button will not flash

FWD/DND is programmed in the system, not the phone. When you figure out what system you have, post again.

Carl

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We have a KX-TD816 system and I have a KX-T7431 phone. We have no operator so whoever picks up transfers. No one can transfer to me anymore. One other thing all the phones the FWD/DND button blink slowly....

So what happens when they press TRANSFER and dial your extension? What happens when you call someone with a display phone and your extension comes up on the display?

The FWD/DND button shows that you have a FWD or DND condition set on your phone. Try pressing it one or 2 times and see if the display says FWD to xxxx. Now, if it is cleared, from the intercom dial 7104 (busy) or 7105 (no answer) 165 # That sets the CF on your phone.

If the others have lost your DSS button on their busy lamp fields, and truly nobody can "transfer" calls to you, you can reprogram those with PROGRAM 99 (don't pick up the handset) press the button assigned to your extension and dialing 1 + your extension and STORE.

Carl

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Why can't I turn off the FWD/DND flashing light?

It will flash for 2 reasons. The phone is in Do Not Disturb, The phone is forwarded and the lazy installer didn't change the button indication to solid.

What happens when you press the FWD/DND button on an idle phone? In most systems, it's supposed to toggle between FWD DND and OFF after you press it more than once. If that doesn't work, try pressing FWD STORE 0 STORE. That should turn off FWD/DND and unset it.

However, here's the problem. Your phone may have CF-condition set to send busy and unanswered calls to voice mail. We do that so the individual extension can set his own transfer to VM time. Those commands start with *710x and the VM extension which is 500 by default. For example dialing *7104 500 on the intercom will set CF-NA to the voicemail port on a TDA/TDE system equipped with a Panasonic Voice mail system. When that happens, the FWD/DND light goes either red or blinks red and the forward condition is set.

You can review the operations in the OM for your system under Call Forward and Do Not Disturb.

Carl
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I have Panasonic KX-T7420s with a TVS50. I have voice mail set up at each extension number. I tried calling from an outside number and transferring to a different extension number to see if I can leave...

Take a look at the manual. One of the bits in programming deals with the status of the FWD/DND button. You can make it light solid for FWD and flash for DND. There are other ways to intercept the calls, but trust me, this is the cleanest. You set 7104 165 # and it will forward always on no answer after x rings. Those rings are set system wide and can be adjusted in programming.

If you sit down wiht the PG manual, pay attentiion to programs 202,203,619 and 990 area 9 bits 3&4. A ring cycle is about 6 seconds and the default intercept is TWELVE rings....you should adjust that to no more that 4.

Car
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Panasonic Digital Model KX-T723OE The key FWD/DND

I'm guessing that you didn't mention that the phone doesn't work, it must be in FWD mode. You can cancel CF, or get someone to go into 990 area 9 bit 3&4 and reverse the bits so it will be solid on FWD and flashing on DND.

Carl
2helpful
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I need to turn of fwd/dnd

Take the handset off the hook, then press the FWD/DND button followed by 0 (zero). When you hear the tone, hang the handset back up. This will work with the PT (Panasonic Proprietary telephone) system. (Alternatively, pick up the handset, press 7 (seven) 1 (one) 0 (zero) 0 (zero) and hang up after the tone. This works for PT and SLT phones (single line telephone))

The same sequence works to cancel call forwarding (except for follow me forwarding). In the Follow me mode, pick up the handset, press FWD/DND or 7 1 0 followed by 8 and the extension number. Then hang up after hearing the tone.

I hope this helps.

Cindy Wells
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I have an old model of Panasonic PBX system Model D816. I am connecting the main telephone device Panasonix KX-T7730 to Ext. No. 1, this main telephone device has no line and the FWD/DND button light is...

What are the other phones? a 7730 is an analog PITS phone and requires 4 wires to make it work. If you connect it to a digital jack, the data lets it indicate key functions, but there is no voice, and that sounds like what you have. Try taking a 4 pin base cord and plugging directly into port 1 of the 816 and see if everything works. If it does, you have your answer.

In passing, the FWD/DND light will flash if there's a forward or DND condition on the phone. Dialing 7100# from the intercom will clear all FWD/DND conditions, as will pressing the button until nothing lights.

Your delephone reference doesn't mean anything to me.

Carl
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FWD/DND light is on and so is an extension light but the FWD/DND setting is off but when i check messages, i get a busy signal.

If the FWD/DND light is lit solid, the extension is in DND if it's programmed properly. You can test this by pressing the FWD button and reading the display. It will clear and press it again and it will set and tell you what it did. (if DND and FWD are both set it shows 3 states).

At the phone, press intercom and dial *710x where x=2 for all calls, 3 for busy, 4 for no answer or 5 for busy/no answer plus the extension of the voice mail plus #. Your FWD light should blink and you have now set FWD to voice mail.

Carl
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1answer

Fwd/dnd button will not flash

FWD/DND is programmed in the system, not the phone. When you figure out what system you have, post again.

Carl
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