Brother MFC 7420 All-In-One Laser Printer Logo
Posted on Jul 10, 2012

Brother 9970cdw toner

Just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".

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Diana Stern

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  • Posted on Oct 08, 2015
Diana Stern
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Brother MFC-9970CDW toner reset instructions so it stops telling you your toner is low:
1.Open the cover, close it and immediately open it again so that the LCD display is showing "Cover is Open - Close the Cover"
2.Now immediately press "1" to get to the PRINTER TONER RESET MENU.
3.The touch screen gives you choices to reset the toner. Just choose the one you want to reset.

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  • Posted on Aug 10, 2012
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The Brother printers have a counter which will shut the printer down when the preset number of copies has been reached. You can reset the counter and it should print again. I did this 4 months ago. It bought me a little time, but my printer has begun to print a solid line down the left side of each page. I have cleaned everything that I can access to rule out smudged glass, etc. Perhaps it is just best to replace the drum or buy a new printer(much to Brother's delight and design).

  • Rexkw64
    Rexkw64 Feb 23, 2015

    Check the position of the Corona Wire cleaner tab on the front of each drum. The tab should be all the way to the side and clicked into place such that the arrow on the tab and the arrow on the drum unit line up. If not, there will be a line printed down the page corresponding to the position of the offending tab.

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5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Oct 21, 2009

SOURCE: how to get ride of Toner life end message

You could try resetting the toner cartridge settings. OPen the machines front door where you would replace the cartridges. On the top panel you will see a "clear/back" button. Press it and on the display you will see a reset menu come up. Arrow to each one and hit the OK button. Press "1" to reset. Once you have gone through all close the front door of the machine and press stop to bring the display back to normal.

Hope this helps.

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Ekse

  • 13435 Answers
  • Posted on Oct 04, 2010

SOURCE: Message on Brother MFC

Hello,

Open door
press Clear/Back key
press *00
press OK

Do not choose anything for drum replacement. when drum replacement menu comes up, just press the * and then 00, then just press OK.


that should clear the error message, the printer has a toner life counter that needs to be reset.

Anonymous

  • 81 Answers
  • Posted on Sep 26, 2009

SOURCE: I REPLACE THE TONER CARTRIDGE BUT ON LCD IT

Is this a genuine Brother replacement cartridge, if not you may find that it is not recognised by your MFC. Also worth a try is removing and reinstalling the new cartridge ensuring all protective packaging is removed. Also remove and reinstall the Drum unit as Brother actually recommend this as part of a new toner install

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF

Anonymous

  • 1 Answer
  • Posted on Mar 03, 2011

SOURCE: Hello we have MFC 7340

As posted by another before. Remove toner cartridge and cover small window in RHS with opaque tape eg black gaffer tape.

F Victor man

Victorman

  • 846 Answers
  • Posted on Jul 24, 2011

SOURCE: Brother MFC 7820N, I am getting "Toner End Life"

I fail to see why you are covering up the toner sensor led's when you have a new cartridge fitted?
Also if you are using a recycled toner from a very well known uk shop that refills toners and ink then you may well have broken the drive gear that stirs the toner. i have seen this six times and their toners do this.
It could well be one of the pitfuls of recycled toners.

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1helpful
1answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.

Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx
6helpful
3answers

I am changing the ink cartridge i put the new one in and it keeps saying End of life and it has a new cartridge what do i do

Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.
88helpful
1answer

How to get ride of Toner life end message

You could try resetting the toner cartridge settings. OPen the machines front door where you would replace the cartridges. On the top panel you will see a "clear/back" button. Press it and on the display you will see a reset menu come up. Arrow to each one and hit the OK button. Press "1" to reset. Once you have gone through all close the front door of the machine and press stop to bring the display back to normal.

Hope this helps.
0helpful
1answer

I REPLACE THE TONER CARTRIDGE BUT ON LCD IT DISPLAY MESSAGE TONER LIFE END,OPEN FRONT COVER AND REPLACE TONER CARTRIDGE

Is this a genuine Brother replacement cartridge, if not you may find that it is not recognised by your MFC. Also worth a try is removing and reinstalling the new cartridge ensuring all protective packaging is removed. Also remove and reinstall the Drum unit as Brother actually recommend this as part of a new toner install

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_7420_7820N_EN_1156.PDF
2helpful
3answers

Change of toner

I have a brother mfc 7840w

I first used the electrical tape trick and that worked for a while. Then got the toner low message again. I then tried the *00 trick, which works as follows:

1. lift lid and open front cover
2. press clear/back. "Replace Drum?" will appear on the screen.
3. Press "*00" it will then read accepted and the toner low error (End of Toner Life) should go away.
4. close it all up and your done.
10helpful
5answers

Refill toner Brother MFC 7420

open front cover, press OPTION button, on the LCD will appear a message "NEW DRUM?" ....DO NOT RESPOND....just type on the keyboard "*00" and there will appear a message "Accepted" and use it in your pleasure.

PS. in any case i blocked with paper labels the viewing windows from transparent plastic on the toner itself....

Mr. Brother, do not try to be smarter than your customer
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