My DCP-115C is unable to print BLACK when using MONO START.
Also cannot print out BLACk from internet.
The
machine should begin cleaning automatically, and the LCD will
alternately show "CLEANING" and "PLEASE WAIT". When the machine
completes its cleaning cycle, the LCD will display the date and time.
Print the Print Quality Check Sheet and see if all colors are present:
If
one or more of the colors is still missing from the printed page,
cleaning the print head may resolve this problem. When cleaning the
print head, you are given the option to clean BLACK ONLY, three colors
at a time (CYAN, YELLOW, and MAGENTA), or all four colors at once. For
this issue we recommend cleaning only the affected color. If more than
one color is missing then select ALL. Follow the steps listed below to
clean the print head:
Cleaning the Print Head
If
one or more of the ink colors is still missing from the printed page,
repeat the print head cleaning steps listed above up to 4 more times.
After each cleaning, print the Print Quality Check Sheet to see if
there is any improvement.
-OR-
Select ALL if more than one color is not printing.
I hope it helps!!!
If trying to Print in Word 2003 - 2002 - 2002
Click on tools > options > Print tab > Uncheck Back Ground Printing. Click on ok. Try Printing.
If you are trying to Print from Word 2007.
Click on Office button > Word options > Advanced > Locate Print options and uncheck Backgound Printing click on ok. try Printing
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