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Posted on Dec 08, 2008

Everything works but no water

Everything works perfect but the water line inside the door keeps freezing. So far, turning off the freezer overnight thaws it out, but my mom, who is a senior citizen, is tired of emptying her freezer once a week.

  • markkreitzer Dec 09, 2008

    Everything works except the water like rdwinzek.

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1 Answer

nyxon00

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  • Posted on Dec 10, 2008
nyxon00
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Try turning down the freezer a little.

You can 'thaw' the water line in the door by hanging some towels in the freezer with the door open. Should thaw in a couple hours. At least this way you don't need to empty the freezer.

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Lfx25971 will not dispense water

My water dispensor INSIDE the door froze up.... GE
I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

PREVENTION: "Keep some airspace between the door and frozen food."
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Frozen freezer water line

Odds are your temperature is too cold in your freezer. If when you moved you just plugged in your freezer without adjusting your temperate for your new location you accidentally froze whatever water was coming into your freezer.

First you will need a cooler for whatever you have in your freezer, unless you have wonderful neighbors who will let you keep your food in their freezer for couple of days.

Take note to see what your freezer thermostat is set to. Turn off your freezer. Take out all the food. Keep the door open. This would be a great time to clean your freezer. Let the freezer thaw out for at least one day. Check the line to make sure there is no ice. Once everything has melted turn your freezer back on. Turn your freezer back on but this time set the thermostat to three or maybe 4 levels below what you had it set to before.

Finding Freezing level:
Fill an ice cube tray or small plastic cup with water. Put it in your freezer and come back in about three hours to see if has begun to freeze. If it has not begun to ice raise your thermostat to make you freezer colder by half or 1 level. Leave the ice tray or cup of water that you originally placed in the freezer but add another one. Come back in three hours to see if the water has frozen or has begun to freeze.

You want to leave the original water because you need to make sure the new water does not freeze solid as fast as the original water. If it does your freezer is too cold again.

Repeat "Finding Freezing level" until the water begins to freeze but does not freeze solid. Once your ice begins to free you can put your food back into the freezer. Wait a couple of hours more to see how much more your cubes freeze. If they are hollow or still watery in the center you should go up another half level and check on it the next day.

Once your cubes freeze solid you should be all set. If you don't get at least one tray of ice per day from your freezer you could go up another half level so your ice freezes faster.

Be careful about making your freezer colder because you might end up with the same problem you started with depending on how sesitive you thermostat is.
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Will not dispence water

My water dispensor INSIDE the door froze up.
I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

PREVENTION: "Keep some airspace between the door and frozen food."
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My water dispensor INSIDE the door froze up.
I payed a repair guy $75 to use MY BLOWDRYER to "thaw" the frozen water line INSIDE the freezer door (below the water dispenser).

He said anytime the frozen food extends over the freezer shelf and touches the freezer door for a long enough period of time, the water line inside the door FREEZES!!

PREVENTION: "Keep some airspace between the door and frozen food."

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WE have a GE side by side refrigerator (model GSH25JST A SS) that was purchased in JUne, 2006. In 2009, the water dispenser stopped working. We called a GE authorized repair man and he said tha it was a GE...

I had this problem for the last few years -yes turning off the freezer with the door open for a few hours worked but is a royal pain in the neck. Using a hairdryer for 15 minutes does too, when it keeps freezing up agin every day. I also had a repairman install the GE kit to keep it from freezing - it worked for awhile, but then stopped working, and the water line again froze up. Looking at solutions around the Internet, the one that made the most sense suggested that there was insufficient insulation in the freezer door directly behind the water dispenser; i also noticed freezing air blowing directly there when the freezer was running. So I simply stuffed a cloth towel on the inside of the door where the ice comes through, and hanging down in front of the flat part behind the dispenser - and it did not freeze for several days. i then got a flat piece of insulating styrofoam, about 10inx11in, attached it by velcro to that flat part on the inside of the door, and have not had a problem since.
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