TLP 2844 skips 15-16 labels then prints intended label
Using 2.25"x.75" labels (direct thermal)
Using Parallel Port.
Labels will advance one label at a time when using manual advance.
When either of two of our programs, the printer will skip 15 -16 labels and then print desired label slightly off center. (Utilize several other TLP- and LP 2844 on programs without issue).
Perfomed Dump which looked to used 4 labels to calibrate, 16 blank labels,Serial Page Info..PageMode, 16 Blank labels, FMem info, 15 blank labels, S3...Option info, 15 labels, Now in Dump...Feed to Exit, 15 blank labels, and then Out of Dump message.
Have checked and verified all Printing Preference parameters.
When comparing Status Print outs to other working units the Reference Point value appears to have larger value:
Working Unit -> R210,000
Extra Label Unit -> R208,2561
Loaded factory defaults but value remains the same.
Would updating firmware help this situation?
Is there a procedure to change this value?Another clue -
When comparing Status Print outs to other working units the Reference Point value appears to have larger value:
Working Unit -> R210,000
Extra Label Unit -> R208,2561
Loaded factory defaults but value remains the same.
Would updating firmware help this situation?
Is there a procedure to change this value?
You can't post conmments that contain an email address.
Re: TLP 2844 skips 15-16 labels then prints intended...
It sounds like they may need to set their "Q" values for the labels they are using. If that isn't it, we may need more info - are they using Zebra brand or custom labels?
To start with, I would ask them to try adding these "Q" value commands:
q456
Q152,24
If that doesn't work, then maybe they can provide the other info mentioned above so we can understand the problem better.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you using the correct labels?
Direct Thermal Printers use different labels than printers with ribbons.
If you print a label using labels from a ribbon printer in a direct thermal printer they will come out blank.
The LP2844 can only print on Direct Thermal labels.
DT labels have the ink within the label and the labels react to heat. If these labels are to be exposed to direct sunlight they will eventually turn black.
Hint:
If you scrape the label with fingernail you can usually see the black ink on label
The physical size of the labels is this max width 1 inch (MInimum) to 4 inches (Max). Maximum length of label depends on the amount of memory in printer but maximum size for standard LP2844 is 11 inches. With full memory can be 22 inches long.
The labels must be on a 1 inch core.
These printer can handle all label types.
1: die cut Labels - Use gap sensing.*
2: Labels with Black mark on back - Use Black mark*
3: Continuous roll - select continuous *
* Select in printer driver media setting
Use the latest ZDesigner Driver V1.5.10
Download from Zebra Website.
Printer Preferences - Advanced Setup - Media Type.
You are probably using the Gap sensor on the 2844, unfortunately the shape of the butterfly labels means you are sensing the wide gap between the labels in the centre, so it will not print anything in the apparent gap area on both ends of the label.
What your label or system supplier should have done is supplied you with the same labels but with a 3mm wide black mark on the underside of the label backing paper, centred between the labels. You can then change the printer sensor setting in the driver to Black Mark. You will then be able to print anywhere between the black marks. Any problems with this contact us directly at Lancer labels Ltd
The first thing I would do is to default the printer then run a width calibration. The instruction are in the user's manual that should have come with the printer. If the instruction did not come with the printer I can provide the instruction.
You must make sure that the ribbon is compatible with the label you are attempting to print on. It must be a permanent resin. We use the AXR7+ material. Try to avoid using such a high printer head temperature as this will reduce the life of the head.
Another clue -
When comparing Status Print outs to other working units the Reference Point value appears to have larger value:
Working Unit -> R210,000
Extra Label Unit -> R208,2561
Loaded factory defaults but value remains the same.
Would updating firmware help this situation?
Is there a procedure to change this value?
×