HP Photosmart C3180 All-In-One InkJet Printer Logo
Posted on May 15, 2017
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Scanning Device Not Ready. . .It Won't Import Scanned Items

When I try to scan something on my HP c3180 All-in-One printer, it scans okay, but then when I try and import the scanned item, it comes up with this message saying "device not ready. . .error" and it asks me to choose one of three options: "try again," "skip this file," and "skip all files with errors". Then it has buttons for continue and cancel. If you press try again and then continue, nothing changes. The same window pops up every time you click continue. What's going on? And how do I fix it? Please help.

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  • 4 more comments 
  • bookworm0727 Dec 07, 2008

    What does "OS" mean?

  • bookworm0727 Dec 07, 2008

    It's a windows.

  • bookworm0727 Dec 07, 2008

    Yes it is.

  • Anonymous May 11, 2010

    Windows XP Vista?

  • Anonymous May 11, 2010

    Is your computer Windows, Mac, Linux .. ?

  • Anonymous May 11, 2010

    What OS?

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2 Related Answers

Anonymous

  • 12 Answers
  • Posted on Apr 13, 2008

SOURCE: hp 2700 series all in one printer scanning issues

Hi .
Let me first explain that the scanning softwareis seperately loaded into the computer which is called as Digital Imaging. Try the step below:
1. try scanning from scanners and cameras - 2 errors might pop up if it does not scan - an error occurred communiating with the scanning device / no HP device detected.
2. start - programs - locate for a software loaded called HP Solution Centre / HP Director.Open the software if loaed and try to scan from there. If its not loaded then insert th installation cd and click on Install more software - full.
3. In HP solution Centre / Director click setting - scan settings - scan to ..... setup - see that both the columns of front panel and available destination list should be having some icons into it (you can add and delete from any column as desired - but none should be empty)
Click the link below to ssist you with relevant troubleshooting -

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=40990&lc=en&cc=us&dlc=en&product=420428&lang=en

If none of the above work then try uninstalling and re-installing the printer software all over again

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Anonymous

  • 32 Answers
  • Posted on Nov 04, 2008

SOURCE: HP PSC 2355 all-in-one scanning problem

hi shaundoyle -

first, I wanted to point you to HP's general support page for your model:
http://h10025.www1.hp.com/ewfrf/wc/product?product=422000&lc=en&cc=us&dlc=en&lang=en&cc=us

here is another link, this one to a doc for connecting to more than one HP product using a Mac:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpm01356&dlc=en&product=422000

here's a link to a doc about the scanning stopping:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00803473&dlc=en&product=422000

and yet another link, this one for probs printing through 'classic' applications:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00035422&dlc=en&product=422000

it sounds like one piece of software overwrote another, or your two pieces of hardware are fighting each other for your Mac's attention. hope this helps a little.

-JW50

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1. try scanning from scanners and cameras - 2 errors might pop up if it does not scan - an error occurred communiating with the scanning device / no HP device detected.
2. start - programs - locate for a software loaded called HP Solution Centre / HP Director.Open the software if loaed and try to scan from there. If its not loaded then insert th installation cd and click on Install more software - full.
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