Error 80070005 windows update

NANDAKISHORE

• 304 Answers
• Posted on Oct 04, 2009

SOURCE: windows could not search for updates.

From the case log, I understand that when trying to update Windows, the error code 8024402F was encountered. If there has been any misunderstanding, please feel free to let me know.

I also understand the inconvenience you have experienced. Please be assured that I will do my best to help you. Please be aware that these following steps may be similar as the suggestions on Help and Support page, but, they are more detailed. Could you please perform them step by step? This will prevent us from having to proceed with additional troubleshooting steps and provide us with feedback to further develop our support resolutions for future customers. Your assistance in the feedback process is greatly appreciated and crucial to creating the best support experience we can here at Microsoft. This issue can be caused by the following factors:

1. The Windows Update service has been stopped.
2. Corrupted Windows Update Temporary folder.

In order to narrow down the cause of this issue and resolve it, please refer to the following steps. After finishing each step, please check the result again on the Windows Update website.

NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.

Step 1: Verify the relevant Windows Update services
=======================================
1. Click the Start Button, in Start Search box, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Double click the service "Windows Update".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
4. Please repeat the above steps with the "Background Intelligent Transfer Service" service.

You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
================================================
This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

1. Close all the open windows.
2. Click the Start Button, click "All programs", and click "Accessories".
3. Right-click "Command Prompt", and click "Run as administrator".
4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.

5. Click the Start Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.
6. In the opened folder, look for the folder named "SoftwareDistribution".
7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.
8. While still in the "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

Thomas Christopher

• 1601 Answers
• Posted on Jan 09, 2008

SOURCE: windows vista

1. Disable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on "Windows Update"
g. Click on stop (Windows Update is now disabled)
2. Rename Software Distribution folder
a. Navigate to: C:/Windows/
b. Find the folder named: “SoftwareDistribution”
c. Rename that folder to something like “SoftwareDistribution.old”
d. Create a new folder called “SoftwareDistribution”
3. Enable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on windows update
g. Click on start
If you are unable to find Software Distribution Folder, follow these steps before #2 above.
1. From the explorer window press the Alt key to view the file menu.
2. Click Tools
3. Select Folder Options
4. Select the View tab
5. Select “Show hidden files and folders”
6. Remove the selection from “Hide protected operating system files”
7. Click OK

Restart your PC and you should be good to go!

SOURCE: windows update error 80240016

Could you download and run the program Dial-a-fix from http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml

I have tried this with many computers and it worked all the time.

SOURCE: an error occured in windows update the page show

when you update window fist the file activex install
then activex control search which files are not available on your system ,then it listed these files
after that try to down load these files from the web site,

when your system tries to down load these files from web site ,due to lack of proper internet speed,

please contact with your isp provider for increasing internet speed.
if you have any clarification mail me [email protected]

have a nice day

SOURCE: when i go into windows

The error code 80070005 usually means that you do not have enough permission to install updates.

First please confirm you have logged on an account with administrative privileges.

If the issue still occurs, lets' try the following method to reset the permissions:

1. Please download the subinacl.msi file from the following link and save the installation patch onto the Desktop:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en#AffinityDownloads

2. Please go to the Desktop and double click the downloaded file.

3. Please select the C:\Windows\System32 folder as the Destination Folder during the installation. Later we will use this tool to reset the permission settings on the current machine.

Note: If the UAC (User Account Control) window is prompted for permission to continue, please click Continue.

4. Click Start, in the Start Search bar, type: "notepad" (without quotes) and press Enter.

5. Copy the following commands and then paste them into the open Notepad window:

@echo off

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f

subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f

subinacl /subdirectories %SystemDrive% /grant=system=f

@Echo =========================

@Echo Finished.

@Echo =========================

@pause

6. After pasting the above commands, please close the Notepad window. Choose Save when you are prompted to save the file. Type "reset.bat" as the file name and choose Desktop from the left panel as the save location.

7. Refer to the Desktop and right click the reset.bat file, and then choose "Run as administrator."

8. You will see a DOS-like window processing.

Note: It may take several minutes. Please be patient. When it is completed, you will be prompted with the message: "Finished, press any key to continue".

Try to install the updates again.

This issue can be also caused by third-party security programs such as firewalls and anti-virus software. You can disable or remove them to check the issue.