All was working beatifully until the warranty ran out *sigh*. The problem is whatever parts are needed to "grab" the paper and pull it into the printer isn't working. I get a LOAD PAPER message. Load some paper and press OK. The machine goes through the motions and even makes the sound as if it is pulling the paper in, but doesn't. I can't see what is or isn't moving I guess unless I take the thing apart. I am hoping this is a common and simple fix (praying to the technology dieties). Any help/suggestions truly apprieciated.
Sounds very similar to my problem. In my case the Feed Switch ( Button on front console) got changed to load from the front tray, although paper was in back. I hit feed switch and changed to rear tray. Now it loaded and printed.
I've only just found this issue, and assuming it has not yet been resolved here is my recommendation: Remove the paper cassette and *carefully* slide the printer forward. Reach inside and you should find the paper pickup rollers. If it's making the sounds that it's trying to pick the paper up, the feed rollers may simply be dirty; clean them with a lint-free cloth damped with an all-purpose cleaner (alcohol will work, but over time will dry out the rubber). They are most likely half-moon shaped so you will have to reach above them to clean them -- some models will allow you to rotate them *carefully*. Wipe dry and reload paper. Let me know if it worked!
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1.
Remove the sheets of paper from the feeder.
2.
Grab a flashlight and look inside the feeder for any debris or foreign objects.
3.
If you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4.
If feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5.
Check the cartridge area for any obstructions/debris in the cartridge carrier's
path or the paper path.
6.
If cartridge area is clear, close the cover.
7.
Re-brick your printer. Pull out the power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
seconds.
8. When the printer turns on, reinsert the cartridges and load some paper. Try to print a document again to verify that the problem is fixed.
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