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Posted on Jun 25, 2012
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Keep getting a 500 error

Java.lang.NullPointerException

1 Answer

Anonymous

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  • Master 4,961 Answers
  • Posted on Jun 26, 2012
Anonymous
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Get the latest version of java from here and install it:
http://www.java.com/en/download/manual.jsp

Update your Adobe flash player software to the latest version:
http://get.adobe.com/flashplayer/

If that doesn't fix it you might have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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Java.lang.NullPointerException

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Can you post the output after doing this, so we can see if the Quantum / OSGI libs are missing too?
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