The online status is grayed out
SOURCE: philips voip 841: no sound on skype calls, but fixed line works f
We have had this issue recently as well with both our parents and now our own.phone.
Simple solve I found here:
1. Remove batterys
2. unplug base
3. replug in base
4. Put batteries back in
Worked for us - must be a virus or something
SOURCE: Philips VOIP 841 - Change Skype Account
Your skypin number should be associated with an account on skype. So all you have to do is to login using the associated account when you turn on your phone, do this by using the phone's controls to enter in your skype account and password.
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