Brand new Thule p/n 686XT. Had trouble trying to figure out how to open and close the lid as there were no instructions. Once opened the lid wobbled all over the place and wouldn't close. We tried locking one side but then it wouldn't open at all. Finally, the front strut popped off and now it's a brand new broken Thule without a front strut. The strut is in perfect condition, just fell off. How do I re-attach it? How do I open and close the lid?
Agree with Steve Parks' comment... the piece you're referring to is also called the hinge. To repair my own cracked Thule, I removed the hinge. To re-attach I used a wood clamp by placing one end of the clamp on the hinge (while you have it placed over the ball socket mounted on the lid) and the other on the outside of the lid --- then simply compress the clamp and the hinge will pop over the ball socket.
Put your carrier on a pair of saw horses and clamp down firmly then open the lid as it now stable and clamp your strut with a wide jaw wood clamp. Apply just enough pressut to start the ball into the socket and finish with your hands. Steve Parks
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