Kodak printhead will not move - Kodak EASYSHARE 5500 All-In-One InkJet Printer

http://support.en.kodak.com/app/answers/detail/a_id/1332/~/printhead-and-ink-cartridges-dont-move-to-center-with-access-door-open&ved=0ahUKEwiWy7bY3LjTAhWIy4MKHUgZBqgQFggaMAA&usg=AFQjCNH21NGIJabFJ5e9lrD7jpnfyRbIpQ&sig2=haA83A253Fhql7hlWsuXAg

To replace an ink cartridge on a Kodak ESP C310 follow these steps:

1) Make sure your printer is on.
2) Lift the printer access door, and wait for the carriage to move to a position where you can access it. The ink cartridges are located in the printhead.
3) Pinch the tab on the ink cartridge.
4) Lift the ink cartridge out of the printhead.
5) Remove the new ink cartridge from its bag.
IMPORTANT:To prevent the printhead from drying out, insert the ink cartridge into the printhead immediately.
6) Remove the protective cap from the cartridge.
7) Insert the ink cartridge into the printhead.
8) Press down on the ink cartridge tab until you hear a click.
9) Close the printer access door.

That completes changing the ink cartridges.

Thank

Mark

How do I install a new printhead in my all-in-one printer? To replace the printhead in your all-in-one printer:

1. Make sure the printer is on.
2. Lift the printer access door and wait for the carriage to move to the access position.
   
   NOTE: For ESP 3250 and ESP 5250 all-in-one printers:
   • On the printer control panel, press Home.
   • Select Maintenance, then press OK.
   • Select Install Ink Cartridges, then press OK.
     If "Install Ink Cartridges" is not an available selection, upgrade the firmware.
   
   
3. Remove any paper that may be loaded in the printer.
4. Remove the black and color ink cartridges and set them aside.
5. Remove the existing printhead:
   
   • For ESP Series Printers, unlatch the printhead by lifting the latch in the center of the carriage.
     
     
     
   • For 5000 Series Printers, unlatch the printhead by pressing the button in the upper-left corner of the carriage.
     
     
     
     
6. Lift the printhead out of the carriage.
7. Remove the new printhead from its bag.
   
   CAUTION: Do not touch the copper contacts on the printhead, as this may damage it.
   
   
8. Remove the plastic protective shields.
9. Place the new printhead into the carriage.
   
   
10. Push firmly against the target label of the printhead until you hear a loud snap.
    
    
    
11. Insert the color ink cartridge into the printhead and press down until you hear it click into place.
12. Insert the black ink cartridge into the printhead and press down until you hear it click into place.
13. Close the printer access door.
    
    The printer detects the new printhead. Follow the instructions on the LCD to calibrate your printer.
    NOTE: ESP 3 all-in-one printers do not require calibration.

IMPORTANT: Be sure to use KODAK Ink Cartridges. Your KODAK All-in-One Printer is designed to work with KODAK Ink Cartridges. Kodak is not responsible for the compatibility or performance of either non-Kodak brand ink cartridges or refilled ink cartridges. You can purchase KODAK Ink Cartridges from the KODAK Store.

To resolve this error:

1. Open the printer access door.
2. Disconnect the power adapter from the printer.
3. Gently hold both sides of the carriage, located immediately behind the printhead, and make sure the carriage moves freely.
• If the carriage does not move freely, contact Kodak.
4. Remove the printhead and ink cartridges.
5. Reinstall the printhead and ink cartridges, making sure each clicks into place.
6. Connect the power adapter to the printer.
7. Turn the printer on, if necessary.
8. Close the printer access door.

If the error continues, contact Kodak.

Issue on kodak AiO printer not printing correctly you need to contact kodak support line at 1 800 421 6699 for printhead replacement.
Step that you can try
1. Clean Printhead twice press Copy button and Cancel button at the same time for atleast 10sec or until the printer move. Note cleaning printhead will consume your ink.
2. Reseat Printhead open the printer access door remove the ink cartridges and the printhead then close the printer access door wait until red light flash on the printer open the printer access door insert back the printhead then ink cartridges
3. Replace printhead contact kodak support

This is for Kodak AiO printer that has home center software installed
1.On your computer, start the KODAK AiO Home Center software.
2.Click the Help (?) icon located at the upper-right corner of the Home Center window
3.From the Help toolbar, select Maintenance.
4.Click Printhead Cleaning, and wait for the printer to complete the cleaning.
If there is NO Kodak AiO home Center software installed
1. 5100 printer HOME CENTER should be use or open the printer access door wait for the printhead to move at the middle then close the printer access door forcing the printehead to eject ink on the printhead nozzle
2.5300 & 5500 printer press the MENU button > select CLEAN PRINTHEAD > then select BASIC/DEEP CLEAN
3. ESP3 printer [press and hold at the same time COPY and CANCEL button for atleast 10 sec or until the printer start moving]

Try to clean the printhead just press and hold the COPY and CANCEL button On you printer. And you will hear that the Printer or printhead will move it means it means Printhead cleaning is in progress. and also reseat the ink cartridges.

Make sure your using the recommeded paper the Deskjet or the multi purpose paper

if this issue wont resolve the problem it means the nozzles of the printhead is already clogged please call kodak and have printhead replacement Toll free 1 800 421 6699

Are your asking how to replace the printhead?

First you need to turn On the printer and open the printer access door where you can see the Ink. Now wait for the Printhead to stop into the middle then remove the ink cartridges both ink and black., Now to rmove the Old printhead you need to press a Tab which is hidden on the printhead., heres the step to remove the printhead which for me the hardest part

-Point your index finger on the white sticker that attached on the printhead or the bullseye sticker(If theres no white sticker on the print head just put your index finger on the middle of the printhead)

-Now your index finger is on the middle of the white sticker right? Move your index finger upward unti you feel a latch that you can press., Just press and full then your printhead wil be removed

-Now Your ready to insert your new printhead
-To insert new printhead just put the printhead on the carriage of the printer and gently press the white sticker of your new printhead make sure that you will hear a clicking sounds then put your cartridges back

-Theres some instances that the printhead will not stay on the middle., it keeps on staying on the right or on the leftside for you to solve that heres the step

-Turn on the printer open printer access door and wait for the printhead move into the center and if the printhead its on the center immediately unplug the power cable so the printhead will not move.

GudlucK

You can email tech support for instructions or call the toll free number below. These are the instructions for my KODAK 5100 from Kodak tech support.

Thank you for contacting Kodak technical support. If you should have any questions regarding the replacement of the printhead for your KODAK All-in-One Printer, support is available at 1.800.421.6699, 7:00 A.M. to midnight, 7 days a week.

Please check the following information how to install it:
a) Follow these instructions for step-by-step guidance on how to remove and replace your printhead.
b) If your printer is not powered on, press ON.
c) Lift the printer access door and wait for the carriage to move to the center position.
d) Remove any paper that may be loaded in the printer.
e) Remove both ink cartridges.
f) Unlatch the used printhead by pressing the button on the left.
g) Lift the used printhead out of the carriage.
h ) Remove the 3 plastic protective shields from the new printhead.
i) Place the printhead into the carriage
j) Push firmly against the back wall of the printehad until you hear a load snap.
k) Intall the new ink cartridges and make sure you hear the click into position.

If you need further assistance, please contact our Kodak technical support available at 1.800.421.6699, 7:00 A.M. to midnight, 7 days a week.

Hello

You just need to push the button on top of the printhead and it will disengage from the carriage...(Make sure that when you open the printer access door, the printhead should move to the middle of the printer. If not, call Kodak technical support for that... 1-800-421-6699

I hope I have been some of help. Take care...