My paper is jammed in the back roller of the printer...I can see it but can't get to it...does the back come off?

Hi

1. Paper jammed can be found in the paper tray. Just remove all the paper and inspect paper jammed from the feeder roller.

2. Paper jammed can be found in the toner cartridge compartment. Remove the toner cartridge and inspect for paper jammed.

3. Paper jammed can also be found in the rear door of the printer (back door of the print). Check if there is a back door and inspect for a paper jammed into the roller.

4. Paper jammed can be found in the toner cartridge itself. Check for teared paper inside the toner cartridge.

Please let me know if you need more help

1) Be sure the paper tray is inserted all the way in.

2) Be sure you're using the right size of paper (width, length and thickness; paper that is too thick may jam a laser printer if it is not configured properly)

3) Be sure you're using the correct TYPE of paper. Paper designed for ink-jets sometimes produce paper jams on laser printers.

4) If the paper was jammed before, you may have a small piece of paper jammed in the printer rollers. Open the printer and very carefully look for small pieces of paper on the rollers and all the paper paths.

5) Also, some printers are very picky about how much paper you have in your paper trays. Place enough paper on the paper trays so that it is about 3/4 full, no more, no less.

6) The paper rollers that pick up the paper may be dirty with dust. Use a q-tip and 2 drops of rubbing alcohol to wipe the rollers clean. Rotate the rollers with your fingers to be sure that all the surface of the rollers are wiped clean. Be sure to use 91 % rubbing alcohol; carefully read the label of the alcohol and use the one that DOES NOT contain anything except rubbing or isopropyl alcohol and water, no glycerin or any other additives. Wait at least 1 hr before using the printer again to be sure that the alcohol has completely evaportaed .

Please, report back if you need further assistance.

sounds like something jamed in the rollers like a pin etc

on the back side of the printer is a door to access the jammed paper check out if any of the paper piece is got there already jammed and due to this other papers passing through that area are getting jammed.if that area is clear then its gear problem which pulls the paper
There are rollers that cling on to the paper and move it through the machine. When the rollers are worn down they do not grip the paper. For a short fix you can get something rough like sandpaper, brillo pad, etc, and gently scratch the rollers to give them some traction. This will temporarily solve your problem until you can get the rollers replaced.
thanks

could actually be the paper your using. make sure your using at the very least multipurpose paper or laser paper. check to make sure your settings for paper is also set to regular paper and not cardstock or special paper or anything else

Slipping paper feed rollers is probably causing the jamming. Remove the paper tray and tip the machine back so that you can access the feed rollers from underneath. A good technique to isolate this problem is to remove the rubber feed tires, turn them inside-out and refit them. If it now works OK you need to get new feed rollers.

give this a try

1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved.
    

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Rollers do not turn on!
Rollers are driven by a motor.
How is the printer telling you this information? (does the PC give an error, or the printer flash lights)

Does the paper make it out of the machine?

Is this "Rollers in the Back" the Fuser Unit?

is The Fuser unit is going bad,
if you open the back top cover, where it gets real hot, where the paper exit's, you should see two rollers, one orange, one either brown or black.. if that orange roller is damaged, has crease's, or covered with black toner, if the paper jams here alott, you probably need a new fuser unit. there is a pm kit available which includes the fuser and rollers, transfer, etc, which this site might have
http://www.all-laser.com/cgi-bin/webc.cgi/Menu_HP_maint.html

This video explains how to resolve a recurring paper jam on your product. It sounds like the rollers on the rear access door may not be working properly and are making jamming the paper as it starts to feed up into the printer? Check the rollers on your rear access door and see if they have some give in them and roll freely.

The samsung printer have three paper jam sensors. First (paper jam 0) after the feed rollers. Second (paper jam 1) at the left of the feed rollers and third (paper jam 2) at the fuser unit where it is hot. You can see the actuator between the two white rollers. Paper jam 2 is mainly cause by the scrappers out of position on the side of the upper heat rollers.You will have to clean it and put it back into position.