Epson ACULASER CX11NF All-In-One Printer Logo
Posted on Dec 03, 2008
Answered by a Fixya Expert

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HAVE CX11NF...I believe there are faxes in memory.....how do I get them to print...I went to fax mnode/memu/printing report/memory job info....result is printing job is flashing inb memory job window...and no results..I know if I shut down and restart I will loose all the faxes...How can I avoid this problem?? richard

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gremlin11

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  • Expert 78 Answers
  • Posted on Dec 10, 2008
gremlin11
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Joined: Dec 10, 2008
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You have an early model unit, there is a known glitch in the firmware and you will need to contact epson to update the firmware. The glitch causes the unit to recieve faxes, but it will not transmit them to print. Unfortunately, when you get the firmware updated all of your faxes will be lost anyway. Epson is well aware of this problem and should update the firmware for nothing under warranty, even if the unit is out of warranty. Contact epson in your country and get them out to fix the issue. If they try to charge you, let them know that this is not the fault of the user and that they have known of this issue for a few years now. Trust me, they will come to the party if you scream loud enough.

Gremlin11

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How do I retrieve info from 3210/3220 work centre fax stored in memory

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Solutions for : How To Print Reports Solution : Print Reports NOTE: Some report options may not be available depending on the product configuration.
  1. Press the [Menu] button on the Control Panel until "System Setup" is displayed on the bottom line of the Display Screen.
  2. Press the [OK] button.
  3. Press the [Left] or [Right] arrow button until "Reports" is displayed.
  4. Press the [OK] button.
  5. Press the [Left] or [Right] arrow button until the required report is displayed. The following options are available:
    • [Configuration] - This report lists the status of the user-selectable options. Print this list to confirm changes after modifying settings.
    • [Address Book] - This report lists all of the fax numbers and e-mail addresses currently stored in the machine's memory.
    • [Send Report] - This report lists the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results for a particular fax job.
    • [Sent Report] - This report lists information about the faxes and e-mails that have recently been sent. The machine can be configured to automatically print this report every 50 communications.
    • [Fax RCV Report] - This report lists information about the faxes that have recently been received.
    • [Schedule Jobs] - This report lists the documents currently stored for delayed faxing, including the starting time and type of each operation.
    • [Junk Fax Report] - This report lists the fax numbers specified as "junk fax" numbers.
    • [Network Info.] - This report lists information about the machine's network connection and configuration.
    • [Network Auth List] - This list shows authorized users who are allowed to use the e-mail function.
  6. Press the [OK] button. "Print?" will be displayed.
  7. Press the [Left] or [Right] arrow button until "Yes" is displayed.
  8. Press the [OK] button to print the selected report.
http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE?St=301,E=0000000000016129653,K=272,Sxi=4,Case=obj(2601)
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HOW TO PRINT FAX CONFIRMATIN PAGE MFC440CN

Hi,

To print fax send confirmation report:

bet3_0.jpg

You can use the Transmission Verification Report as proof that you sent a fax. This
report lists the time and date of transmission and whether the transmission was successful
(OK). If you choose On or On+Image, the report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than the job numbers to
know which faxes you must send again.

Choosing On+Image or Off+Image will print a section of the fax's first page on the report
to help you remember.

When the Transmission Verification Report is turned Off or Off+Image, the Report will
only print if there is a transmission error, with NG in the RESULT column.
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How do i get a confirmation of a fax sent over a month ago?

Reports you can print
You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.
1. Press Report/Help.
2. Choose the report you want by using !".
3. Press Start/Enter when the desired report is displayed.
4. The selected report will be printed. The available reports are shown below:
Report name Content
Multi-Communication This report prints automatically if you have faxed documents to
more than one location by using Broadcasting.
Power Fail Report If you have a scheduled job (such as, delayed fax and send poll)
and there is a power failure, this report is printed automatically
when power is restored.
Report name Content
Help List This report covers the machine’s basic functions and commands.
It can also be used as a quick reference guide.
Sent Journal
Received Journal
These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every
40 transmissions or receptions. For more information, see Fax
Log under the “BASIC FAX menu” on page 13
Phonebook This report shows all of the numbers currently stored in the fax
machine’s memory as One-Touch Dial and Speed Dial.
Sending Confirm This report shows the fax number, the number of pages, elapsed
time of the operation, the communication mode, and the
communication results. To set up your machine to automatically
print, see Sending Confirm under the “BASIC FAX menu” on
page 13
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How can I print a fax confirmation on a specific outgoing fax

Checking a report for the transmission result (?TX Report? function) A report containing the transmission results can be printed. The machine can be set to either print or not print the transmission report or to print it according to the machine setting or only when a transmission fails. To print the transmission report 1 Press the [Fax/Scan] key to display the Fax mode screen. 2 Touch [FAX Menu]. 3 Touch [TX Report] on the Set 1 tab. 4 Select how to output the report, and then touch [Enter]. ? Default: The transmission report is printed according to the previously specified method. For details, refer to ?Specifying report output settings (Report Settings)? on page 10-48. ? ON: The transmission report is printed with each transmission. ? If TX Fails: The transmission report is printed only if the fax could not be sent. ? OFF: The transmission report is not printed, regardless of the transmission result.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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How can i generate incoming call report ?

To print a report:
  1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.

    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
    • Phone Book: Phonebook list
    • Sent Report: Sent fax report
    • RCV Report: Received fax report
    • System Data: System data list
    • Scheduled Jobs: Scheduled job information
    • MSG Confirm: Message confirmation
    • Junk Fax List: Junk fax number list
  3. Press [Enter] to print the selected information.
Your machine can print reports containing useful information. The following reports are available:
  • Phonebook List: This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers. You can print this phonebook list using the [Phonebook] button.
  • Sent Fax Repor: This report shows information of the faxes you recently sent.
  • Received Fax Report: This report shows information of the faxes you recently received.
  • System Data List: This list shows the status of the user-selectable options. You may print this list to confirm your changes after changing any settings.
  • Scheduled Job Information: This list shows the document currently stored for Delayed faxes or Toll Save faxes. The list shows the starting time and type of operation.
  • Message Confirmation: This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job.
  • Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.
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WORKCENTRE PE220 - How do I print reports from the fax? and I want to set it up to do automatically, but I also need to look at a certain day, to see if a fax went through. Thanks

Hope this helps.

  1. Press the [Menu] button on the Control Panel until 'Reports' is displayed on the top line of the Display Screen.
  2. Press the [Left] or [Right] arrow button until one of the following reports is displayed, and then press the [Enter] button to print the report.
Report / List Description Phonebook List This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers.
NOTE: This list can also be printed by pressing the Phonebook button on the Control Panel.
Sent Fax Report This report shows information on recently sent faxes. System Data List This list shows the status of the user-selectable options. This list can be printed to confirm any modifications to settings that have been modified. Scheduled Job Information This list shows the documents currently stored for Delayed faxes. The list shows the starting time of the Delayed fax. Message Confirmation This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job. Junk Fax Number List This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID. Multi-communication Report This report is automatically printed after sending documents from more than one location. Power Failure Report This report is automatically printed when power is restored after a power failure, if any data loss occurs due to the power failure. elem_1_spacer.gif
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Problem with my fax Machine MFC 420CN

You can cancel a fax job that is stored and waiting in the memory.
1 For MFC-210C,
press Menu/Set, 2, 5.
For MFC-420CN,
press Menu/Set, 2, 6.
Any jobs that are waiting will appear on the LCD.
2 If you have more than one job waiting, press ▲ or ▼ to select the
job you want to cancel.
Press Menu/Set.
—OR—
If you only have one job waiting, go to Step 3.
3 Press 1 to cancel.
To cancel another job go to Step 2.
—OR—
Press 2 to exit without canceling.
4 Press Stop/Exit.

That should do it for clearing faxes you dont need you can also print off all the faxes in the memory and I believe that clears it.
Enjoy,
Lee
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By installing a Dual In-line Memory Module (DIMM), you can increase product memory up to 576 MB. You may need to add memory if you are having difficulty printing large documents

contact epson support line if you want to add memory card/module
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Won't print faxes that are in memory...

what type of fax machine is this ? model serial #
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