Can not access the voice mail. can not leave voice mail.

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?

The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.

The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or
setup or delete your mailbox.

Carl

Hi,


Issues of accessing/setting up VM on your mobile or Inquiries on accessing your VM using your mobile phone?

I can help you w/that.there are 3 ways on accessing your VM via your mobile phone:

1st:
Long press the number 1 key on your phone's keypad then it'll dial your VM number and would ask for a PIN if PIN is setup.
Follow recording instructions or voice prompts and key presses until you get to hear your voice messages.

2nd:
For some mobile phone service providers,dialing your own mobile number automatically transfers you to your VM.again,if PIN is set up?it'll ask you to enter it,if not it'll automatically proceed to your VM.
Follow recording instructions or voice prompts as well as correct key presses until you hear your voice messages.

3rd:
Almost all mobile phone service providers has a so called "Voice mail Access Number"
This number can be dialled and goes straight to VM.
Voice prompts might ask you to enter your mobile number following the star key or pound sign on your mobilephone keypad.
Voice prompts might also ask you to enter your VM PIN(if seup).
Just follow Voice prompts and you're good to go.


Hope this helps.


Thanks,

FixerDelta

Hi,If your account is enabled for voice mail, you can receive voice messages in your Inbox and also in a text message on your mobile phone. Both the message in your Inbox and the text message will include a preview of the voice message in text.
How do I set up voice mail?

1. Go to https://outlook.com to sign in to your mailbox, go to Options > Voice Mail tab, and then click Set Up Now.
2. When you set up your voice mail:
* You'll register your mobile phone number.
* Text messaging is set up. You can choose to be notified in a text message that you have voice mail or have missed a call.
* Call forwarding is set up so that your mobile provider forwards calls you receive to your voice mail. So if you don't answer your phone, your phone is busy, or you're unreachable or unavailable, the caller will be sent to your voice mail. After your personal greeting is played, the caller can leave a voice message for you.
* You can test whether your voice mail has been set up correctly by dialing your mobile phone number from your mobile phone. This verifies that call forwarding is correctly set up with your mobile provider.

How do I change my voice mail after I've set it up?

After you've finished setting up voice mail, you may want to:

* Change the mobile provider's voice mail number so you can use the key your provider has reserved for accessing voice mail to access your voice mail. For details about how to do this, see Changing the Number You Call to Access Your Voice Mail.
* Create a contact on your mobile phone. For details about how to do this, see Create a Contact for Voice Mail.
* Assign a speed dial key to the contact you create for Outlook Web App voice mail. For details about how to do this, see Set Up Speed Dialing for Voice Mail.

What else do I need to know?

* The voice mail service is available only to certain customers in certain regions. If you can use voice mail, you'll see a welcome message in your Inbox telling you how to set up voice mail for your account.

Thanks for using fixya...

It depends on what system the 7731 is attached to. If it's a TA system, that you dial either 107 or 115 to get to the Panasonic brand voice mail system, you take a spare button from the left side keys and press PROGRAM the spare button and dial 94+107 or 115 then STORE.

Pick up the handset and drop it back down to end programming. Then label the button VTR. When a call comes in, you press VTR and dial the extension or press the DSS (extension) button. You don't press HOLD or TRANSFER, just the VTR button.

It's all on page 158 of the OM http://www.public.carl.airpost.net/Pana/TA-824/200_TA_OM_07-04%5B1%5D.pdf

If you are not using a TA series system, the instructions may be different.

Carl

I don't think the voice mail is going bad.

On my 4424D+, I can turn off voice mail.
I use this feature when I'm gone for an extended period of time so I don't come back to 100 VMs.

Dial into your voice mail.
Choose the prompt for Call Answer Mode. (Option 8 on my phone.)
Then choose the prompt for Record Mode. (Option 1 for me.) This allows callers to record voice mails on your line.

Is voicemail answering at all?
If so dial the ext to access voicemail.
Dial * 990# or *991#
enter password #
Follow prompts.
Tony

IF you know the password for the mailbox then log into the voicemail by dialing the Stratagy access code, after Stratagy answers dial * , then your user ID mailbox number plus #, then your security code plus #. The User Main Menu plays, press 2 to change your greeting, the Select Greeting Menu plays, press the greeting number, the Record Menu plays, press 2 to record your greeting, Record greeting, as soon as you finish press #, the Record Greeting Menu plays, press 1 to review or 2 to re-record. Press 9 to save and return to the Select Greeting Menu and 9 again to return to the User Main Menu, hang up at this point.

Here is what is suppose to happen. Once you leave a message at Rogers, they are to send your phone a "stutter dial tone" signal back to your phone. When you phone gets this signal, it is to light your messag light. So we need to figure out if Rogers is sending the signal, and if your light is working. So, leave yourself a message. Give Rogers a minute or two to send the signal. Pick up your phone to make a call. Do you hear a "stuttery" type dial tone? If not, it sounds as if the Rogers system is not providing the signal. Okay, if your light is not on, then lets test the light by taking the Rogers VM out of the equation. Go to your Panasonic answering machine menu, and turn it on, then turn the number of rings set to 1, and save that. Now call the phone. It should answer after a ring or two, and your call should never make it to Rogers AM. Leave a message and see if your Panasonic answering machine takes the message and lights the light. If it does not light the light even though your message was recorded and saved, then you may have a bad light. If it lights the light, go back into your menu and turn the machine off, and look for any settings regarding using the "telephone company voice mail" or review your message light settings, etc. Hope this helps

You are asking about changing you voice mail and phone system settings. Your phone can work on several different Panasonic phone systems and you could have different voice mail systems as well.

 

The phone KX-T7633 has only a user guide that covers the basic features of the phone itself. You need a programming and installation manual for your phone system AND your voice mail. They are not the same part and have different manuals.

 

So, your first step is to find out the model number of your phone system and voice mail system.