Rave-MP 5.0 Hello, When I turn on the player the dial has a picture of a bug/fly and skeleton face and it's not playing. I've tried contacting the manufacturer and their customer service b ut the phone is disconnected. I've also looked on their website and its not working either. Please advise Thanks =)

Sounds Like you need to get device drivers for this MP3 Player. Try driversguide.com or drivershq.com. Hope this helps

Once you can connect the device to your computer, it should popup like a use device that you can delete the songs or file you want.

Here is the firmware upgrading tool for Rave-MP AMP and ILO256 MP3 Players:
http://www.filefactory.com/file/d6cbe0/n/Rave-MP-Install_exe

This means that your unit is defective and is no longer working. The hard drive is bad.

I have bought 3 of these players. All of them worked for a while then had the eventual face/bug on the screen after turning the unit on. When the customer service number DID work, they said that the unit was defective and to return it to the store and get another.

This happened to me, like I mentioned, with 3 different units.

Have you tried using the install CD to re-install the player?
Or you can go in windows and under folder options, click show hidden files and folders. And hide operating files.
This will show all the files on the CD.
Remember to restore the settings to normal after you have done.

Hi Samusv2,

 

Try removing the battery completely for about 1 minute, then put it back in then try to see if doe shte same thing. Insert another comment on this post and I will respond.  Cross your fingers.

just basically have to hook it up to the PC and reload the firmware. (Tnough it seems the company is no longer in business, you might be able to find the firmware update file out on the net somewhere.) Seems to freeze up more if I have the SD memory card in there. Had better luck with some types of SD cards than others (faster speed cards seem to cause me less probs.) or backup the music etc, and restore the player to factory settings. good luck.

Mine works with 2GB card... AFAIK, that's the max, although I haven't tried a 4GB card.

I found updated firmware at:

http://uiss.max.io/

*update*  site has not been updated and download links not working... useful info there nonetheless... I will put the file(s) on my site:

http://french.moren.ca/rave-mp/Rave-MP-Install.zip

http://french.moren.ca/rave-mp/iLO256Manual.pdf

expect them up there by Oct. 20/07...

the ILO player referred to there is electronically identical, if not physical and the update works with all the Rave MP AMP series. I had a hard time finding this but it was worth the effort.


works great :-)

The hard drive is probably bad. To replace it is about 60-80 dollars. Then you have to put a drive image on it. More trouble than its worth.

Try a separate SD memory card (no bigger than 512mb). Also try replacing the battery if you haven't already. Mine has done this intermittantly since it was about a year old.