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juzenunes Posted on Jun 12, 2012

My BB Storm is not accessible. What todo?

My BB Storm is not accessible by Desktop Software. Uncaught Exception. Error 523 ! Can you help jailbreak it ?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jun 11, 2009

SOURCE: I keep getting this error on my BB Storm 9500.

I had this same problem for months and couldnt figure out why. Then I just completed the latest update and it is now gone!

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Anonymous

  • 1 Answer
  • Posted on Nov 28, 2009

SOURCE: app error 523 on blackberry tour

App eror 523 for Blackberry Tour

Anonymous

  • 1469 Answers
  • Posted on Jun 22, 2010

SOURCE: I have a blackberry storm. When I woke up this

HI,

I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything. If you have never installed the Desktop Software to your PC, then skip steps 1 and 2.

1) Remove your device OS update package from your PC (add/remove programs)

2) Cleanly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

3) Get a fresh download of the RIM DTM software:

  • Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager for synchronization

4) Download (to your PC) a fresh copy of your device OS package from your carrier:

5) Install DTM to your PC

6) Install (also to your PC), the device OS package

OK...next, follow this KB (including the other links within the KB) for recovery from the 523 error:
  • KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone

Good luck and let us know!


Anonymous

  • 17 Answers
  • Posted on Jul 05, 2010

SOURCE: how to fix blackberry 8520 app error 523

just wipe it or reload with the new updated OS

Anonymous

  • 2 Answers
  • Posted on Jan 06, 2011

SOURCE: uncaught exception 11>=11 bb

my phone went dead last night went i was in bed and when ive woke up this mornin ive put it on charge and the screen was white and said app error 523 reset so i reset it and it says uncaught exception:11 >11 and then went i press ok it just goes straight back to app error 523 .... and i need my phone :( how can i fix it without sending it off and paying for it?

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Related Questions:

0helpful
1answer

Hi there, I hope someone can assist me with this

Sometimes it helps to upgrade your OS ...from say (a)4.2.0.442 to say (b)5.0.0.1015. I was getting tons of uncaught applications on my 9550.I upgraded from (a) to (b) and the problem is gone.Along with battery issues.Can you try that?Your carrier must have OS upgrades for your device on their website.Good luck!
0helpful
1answer

My blackbery is showing app error 523 reset i keep pressing reset but it wont work. when i restart my phone it shows uncaught exception :index 12>=12 then again white screen and app error 523

Hi Akira,

This error can be caused by a few different things, including faulty third party software. Have you downloaded any apps lately?

Make sure you have BlackBerry Desktop Manager installed on your computer, then unplug the battery from your BB and make sure that it is not connected to the computer. Start App Loader, then plug the USB cable into your phone. Once the phone lights up, wait to see if it starts up and if the PIN appears on your computer (in App Loader). At that point, plug in your battery. The software should load, and you can remove the third party app. If you don't think it's an app causing the problem, you can try using the repair option in the Desktop Manager. Let me know how it goes.
0helpful
1answer

Uncaught exception: index 13>=13 app

How To Reload Your Operating System

Here is a KB that discusses that error:
  • KB16471 BlackBerry Desktop Software prompts that an Internet connection is required to configure synchronization
Hopefully it contains something useful!
As an alternate method, from a PC, you can install any OS package to a BB via this procedure:
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
2helpful
1answer

Uncaught exception index15>=15 and followed

The error 523 means the system process had died and a jarva process has terminated, and the device can not continue to operate in a normal manner.

You need to wipe the device and update the software.

Hope this helps
21helpful
2answers

Uncaught exception 11>=11 bb

my phone went dead last night went i was in bed and when ive woke up this mornin ive put it on charge and the screen was white and said app error 523 reset so i reset it and it says uncaught exception:11 >11 and then went i press ok it just goes straight back to app error 523 .... and i need my phone :( how can i fix it without sending it off and paying for it?
5helpful
3answers

I turn on the phone to immediately find a pop up that says uncaught exception index 4>=4 then by its self it will go to w white screen that says app error 523 with a reset link beneath it. ive tried...

i turn on the phone to immediately find a pop up that says uncaught exception index 6>=6 then by its self it will go to white screen that says app error 523 with a reset link beneath it
1helpful
1answer

I have a blackberry storm. When I woke up this morning, I found an App Error 523 Reset on a white screen. When I pushed the reset button, my phone loaded, but then it said Uncaught Exception 8>=8 and...

HI,

I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything. If you have never installed the Desktop Software to your PC, then skip steps 1 and 2.

1) Remove your device OS update package from your PC (add/remove programs)

2) Cleanly uninstall the RIM DTM software:
  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

3) Get a fresh download of the RIM DTM software:

  • Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager for synchronization

4) Download (to your PC) a fresh copy of your device OS package from your carrier:

5) Install DTM to your PC

6) Install (also to your PC), the device OS package

OK...next, follow this KB (including the other links within the KB) for recovery from the 523 error:
  • KB11816 Error "523 app.error.Reset" appears on the BlackBerry smartphone

Good luck and let us know!


19helpful
4answers

How to fix blackberry 8520 app error 523

just wipe it or reload with the new updated OS
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