I think it might not be seen because it is in the wrong setting. Go to Settings, USB mode, and try switching it to the other mode. Then plug it in. It might see it now. Hope it helps :-)
Can you still switch the MP3 player on? if so... 1)Switch the MP3 player on and go to 'SETTINGS' 2)Try to restore the factory settings. This will NOT make the songs disappear from your MP3 player, but will reset the Custom EQ settings if you used them. I hope this helps.
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