I bought an All-in-One Multifunctional Converter (Coolmax CD-350-combo) to transfer my data from my non-working laptop to my new laptop. The problem is that it doesn't fit into my hard drive. My old laptop is a Gateway 9500. Any suggestions?

Don't know if you've solved this problem, but I was having the same issue using Windows 7, 64bit. It had been working but Explorer crashed & Explorer restarted, it recognized the device, but I couldn't access the files. I tried it on another laptop & it worked. So I left it plugged in & restarted the computer and that fixed the problem. If that doesn't work, you may have to uninstall the driver that windows automatically installed for it & then plug it back in & have windows reinstall the driver. Good luck.

Sounds like your leads test your IDE or SATA leads

The unit (more precisely the hard disk inside it) just died - nothing you can fix unfortunately.

My approach is to put the old hard drive into the spare slot of the new computer. There should be an IDE cable plug somewhere. Makes things easy. I also use Clonezilla to transfer data.

Hello

Ok, if the computer makes a sound, without notifying you that the device is not recognized, here is something you can try.

Go to:
Start
Control Panel
Administrative tools
Computer Management
Storage
Disc Management

Now you should see your drive in the schematic below, right click on it and choose to assign new drive letter and paths.If there is no drive letter assigned to the drive, assign on, otherwise just choose the option to change the drive letter.

Hope this can help you.

Kind regards
Andrea

The Coolmax adapter is an USB hard drive adapter that can connect various types hard drives to your computer. This is used for testing and and transferring data to and from hard drives connected to the computer via the computer's USB port.

This Coolmax USB hard disk adapter can connect a 2.5-, 3.5- and 5.25-inch IDE or SATA hard disk to a PC. The black adapter box connects the hard disk, while the secondary power plug/adapter powers the drive. In the case of smaller notebook or SATA disks, the power cable is plugged directly into the adapter (as opposed to straight into the IDE hard disk).
The red USB cable, meanwhile, can be used to power hard disks directly from the host PC's bus via another USB port.

Connect the hard drive to the adapter as detailed above, power up your computer and plug the Coolmax USB cable into the conputer's USB port. The computer will detect and see this as an external drive, most likely as a E drive (the next drive letter that is available). Click on this drive and open to open the folder/s where your data is stored then select the folder/s and/or data and copy them, then open the hard drive on the computer and paste the folder/s and/or files onto the new hard drive.

I would ignore the warning. I went to this web site. http://www.coolmax.com/ and my Web Of Trust gives it a questionable rating as there are not enough reviews to give it a good rating. I found nothing wrong with the web site. I suspect you may have spyware that has infected your computer. This is how they operate. They pop up scaring you and wanting you to click the scan or something else and when you do you have problems. Run all your security scans in Safe Mode and clean all the find.

If it is truly dead and you MUST have the information from it then the only real alternative is to send it to a data recovery expert. These services are NOT cheap
If it clicks or makes random noises clicks pings etc then it is most likely dead I am afraid.

Okay, is it Blu-Ray?

Those drives tend to have a fault w/ non standard DVDs/Blu-Ray Discs

Thnks to Sony

try going to device manager, right click the drive, properties, 3 or 4th tab, roll back driver

you might have bought a blank dvd that is not compatible with your dvdrw.

try to clean your dvdrw first and then try to insert that blank dvd again.