To ping your router you first need to open a commant prompt, to do so, click start, then all programs, then accessories, then command prompt.
in the black window write first: IPCONFIG and hit enter to get your ip address and the routers ip address.
your routers ip adress will be listed as DEFAULT GATEWAY.
then write PING 12.12.12.12 and hit enter.
REPLACE THE 12.12.12.12 WITH THE NUMBERS YOU GOT FROM IPCONFIG / DEFAULT GATEWAY.
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