Question about MSI EX465 Notebook

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How do i resolve the auto shutdown problem when playing games?

Whenever i log on to cabal online (ph) or some other game, after sometime lappy heats up and shuts down automatically.. btw, i use a cooling pad and resolution is set to the lowest possible for the game, but this still happens.. need help to fix this..

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  • Jorge Calupig
    Jorge Calupig Dec 15, 2013

    same problem encountered, finally fix, remove heatsink and thermal components on the board. then scrape all hardened thermal elements on heatsink seating on your processor, bios and gpu, then apply again ur thermal paste, hardened thermal paste causes poor contact if you apply new thermal paste in it. also make sure ur fans and filter are not clogged by dust...hope it will help

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  • MSI Master
  • 32,281 Answers

OverheatingWhen the CPU overheats then it will shut down (i.e. thermaloverload) and won't boot up again until it has cooled down. If this is theproblem is not fixed then the CPU will eventually fail.
A faulty fan causes the problem or the fan and heat sink assembly are cloggedwith dust.
Check the CPU fan to see if it spins freely, if not replace the fan.
If the fan and heat sink is clogged with dust the remove the dust and make surethe vents are clear and dust free. Use a small brush and can of compressed airto do this.

Posted on Jun 03, 2012

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