GE Profile Spacemaker Over-the-Range Microwave Logo
Aar S
Aar S Posted on Jun 01, 2012
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GE model JVM2070SK02 touch pad not working

The touch pad does show the clock working and lights on when I open the microwave door but when I press the buttons, nothing happens. The fan and light buttons do work though.

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5 Answers

Matthew Fadorsen

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  • Posted on Jun 19, 2012
Matthew Fadorsen
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Most people, and GE will tell you these are not repairable and you must replace the whole unit for $300 - 500. I can fix them. If you are interested, let me know. [email protected] I can only fix the touchpad not working and it must not be physically damaged. You must be able to take out the control panel and send it to me. It is easy (3 screws and electrical connectors).

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  • Anonymous Jul 16, 2013

    Where are you located?

  • J R Hanamean
    J R Hanamean Jul 17, 2014

    Had Matt do the work and was very impressed with the speed of return! Touchpad is working and I saved hundreds of $$ by keeping my microwave working longer. Thanks, Matt!! Happy Customer here!

  • Anonymous Feb 29, 2016

    Had Matt fix mine also. Cost about $150 including shipping to/from. Issue happened again after 7 months; wrote Matt and email asking a few questions and never heard back. Buying a new microwave oven for about $300 - should have gone that way in the past. Can't afford to keep paying $150 every few months.

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  • Posted on Jul 26, 2013
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I had the very same problem on a Model JVM2070CH02 (manufactured February 2006) and followed the advice on this page--I contacted eM-Ka Ventures. The owner, Matt Fadorsen, is wonderful!!! He provided instruction on how to remove the control panel (a 5 minute or less task) and repaired and returned my panel in like-new condition within eight days. And it only cost $100!!! A real bargain when you consider GE wanted $80 to make a service call and a local parts distributor quoted me $548 for a new panel that they would have had to order. For anyone having a problem with their touchpad on a GE microwave, I most certainly and highly recommend Matt Fadorsen at eM-Ka!!!

  • Igor Shulman
    Igor Shulman Jun 04, 2014

    I have the same issue and same model JVM2070SK02. What did they actually fixed for you? Did they replace the touch pad in the control panel?

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  • Posted on Feb 20, 2013
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Em.ka.ventures fixed mine and so far so good! Highly recommend! Happy customer here!

SMills

William Miller

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  • GE Master 9,179 Answers
  • Posted on Aug 10, 2016
William Miller
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Luckily, these GE touch screen models can be now affordably repaired affordably.

Official details on the fix are here.

Let me know if you have other questions.

William Edward Miller
[email protected]
August 2016

NOTE: This information applies to ALL of the General Electric models below (similar to photo):

CVM2072SM1SS
CVM2072SM2SS
CVM2072SM3SS
CVM2072SM4SS
JVM2070BH001
JVM2070BH002
JVM2070BH01
JVM2070BH02
JVM2070CH001
JVM2070CH002
JVM2070CH01
JVM2070CH02
JVM2070SH001
JVM2070SH002
JVM2070SH01
JVM2070SH02
JVM2070SK001
JVM2070SK002
JVM2070SK01
JVM2070SK02
JVM2070WH001
JVM2070WH002
JVM2070WH01
JVM2070WH02
JVM2071BH01
JVM2071BH001
JVM2071CH01
JVM2071CH001
JVM2071SH01
JVM2071SH001
JVM2071WH01
JVM2071WH001
PVM2070DM1BB
PVM2070DM1CC
PVM2070DM1WW
PVM2070DM2BB
PVM2070DM2CC
PVM2070DM2WW
PVM2070DM3BB
PVM2070DM3CC
PVM2070DM3WW
PVM2070DM4BB
PVM2070DM4CC
PVM2070DM4WW
PVM2070SM1SS
PVM2070SM2SS
PVM2070SM3SS
PVM2070SM4SS

These models utilize one or more of the following part numbers:

WB07X10731
WB07X10732
WB07X10733
WB07X10972
WB07X10973
WB07X10974
WB07X11113
WB07X11131
WB07X11139
WB07X11143
WB07X11192
WB07X11194
WB07X11195
WB07X11196
WB07X11302
WB07X11303
WB07X11304
WB07X11305
WB07X11306
###

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  • GE Master 6,771 Answers
  • Posted on Jun 02, 2012
Anonymous
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The door switches should be checked, a common problem with this brand.

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Quoted from link above:

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If you prefer not to display the time:
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Official details on the fix are here.

Let me know if you have other questions.

William Edward Miller
[email protected]
August 2016

NOTE: This information applies to ALL of the General Electric models below (similar to photo):

CVM2072SM1SS
CVM2072SM2SS
CVM2072SM3SS
CVM2072SM4SS
JVM2070BH001
JVM2070BH002
JVM2070BH01
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JVM2070CH002
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JVM2070WH002
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JVM2071CH01
JVM2071CH001
JVM2071SH01
JVM2071SH001
JVM2071WH01
JVM2071WH001
PVM2070DM1BB
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PVM2070DM1WW
PVM2070DM2BB
PVM2070DM2CC
PVM2070DM2WW
PVM2070DM3BB
PVM2070DM3CC
PVM2070DM3WW
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PVM2070SM3SS
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These models utilize one or more of the following part numbers:

WB07X10731
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WB07X10733
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WB07X11113
WB07X11131
WB07X11139
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WB07X11192
WB07X11194
WB07X11195
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###
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