Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

1 Answer

Will print but not copy or scan

On both copy and scan, the "light wand" seems to be stuck in document feed mode? Get error message 2200

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  • loraconnell3 Nov 26, 2008

    won't print. ink cartridges stay to the left of the printer so i cant even remove them has error code2200 on it.

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Sir,

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thanks
good luck

Posted on Nov 26, 2008

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What is Error 2200 when I try to fax something?


Error 2200 is a scanner stall error.. there are a couple things for you to try to fix it:

Power off the AIO and remove the power supply(Power Cord) from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the unit.
Open the top cover of the AIO.
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

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1 Answer

Won't print


The printe will not scan or print. When I fax documents it is recieved witha balck shadow in teh background. I get error 2200 when I try to print or scan.

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It seems like part of the light on the copier has burnt out...can the light be replaced? I get a thick dark streak in a copy or scan but not when I print something. Have replaced ink and aligned...


Light is not burnt out.
Open the feed in section where you feed the documents, and clean the glass that documents are scanned across. It is simply dirty

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1 Answer

Photos


Does this help? You obviously have to insert the media type into the media slot on the far right.(omoademola) Using the top control panel Printing tasks Scanning/Copying/Faxing tasks Troubleshooting
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