kim collins Posted on May 22, 2012

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Camera an video won't work

When I try to use camera or video I just get a black screen.

1 Answer

Ben Darden

Master 984 Answers
Posted on May 22, 2012

Ben Darden

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Joined: May 07, 2011

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Hi,

Sprint and HTC are aware of the problem.People experiencing the same problem seem to be unimpressed by the quality of Sprint's tech support.

The latest info that I have is:

Sprint HTC EVO 4G owners will be notified by their phones that an update is available. Once installed, HTC EVO 4G will have the 3.30.651.3 version. For those of you who use and noticed problems using Qik and Tango, this update is said to fix this bug.

The only HTC EVO owners who will need to update their phones to fix this bug are those who have the newest HTC EVO 4G sold with a version of 3.30.651.2. For HTC EVO 4G owners with version 3.29.651.1...sorry, but you will not be notified of the update due to the fact that the update will not apply to you.

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