I have a Whirlpool fridge with top freezer.

Hello Hicherringto,

I understand that you would like instructions on how to remove the doors on your fridge. Most common on top mount freezers/fridges you need to start at the top and work your way down.

1. Locate the freezer hinge top part where the door swings.
2. Remove the plastic cover over the henge. (top of the box if covered)
3. Remove the screws holding the henge in place.
4. Lift up on the henge
5. Open the freezer door and lift up (the door should lift off the bottom pin)
6. Open the Fridge door and remove the screws from the hinge that the freezer door sat on
7. Remove the hinge from the fridge door by lifting up
8. Open and lift up on the fridge door
9.Reinstall in reverse

That is the easiest way to remove the doors on a top mount freezer fridge. Note that when you reinstall the doors you will have to adjust the hinges so that the seals seal properly. The hinges have enough of a grove that you use them to adjust the doors.

Thank you for choosing FIxYa.com

Justin

ok,when you open the freezer door do you hear the fan blowing?all that happens is the freezer gets cold,a fan in the back wall of the freezer turns on and blows cold air up into the fridge section,a thermostat tells it when it's cold enough or it's getting warm then it will blow more air up top,if the freezer is working correctly then either the fan isn't working or the bottom freezer door was left open,warm air got sucked up into the air vents causing water droplets to be formed,then they freeze blocking the air vents with ice and now the cold air can't go into the fridge section.is there any ice on the ceiling of the freezer or frozen water droplets on the bags in the freezer?if so the door was left open.unplug the maction,and with a hair dryer blow the hot air into the holes on the back panel,keep doing this until you don't see any more water draining through the holes,turn it back on and see if the cold air is blowing up into the fridge.if the evap fan motor is bad the part number is W10128551 and it's around 25 to 30 dollars.you must of got the model number off of the book,it's not the full model number,check in the fridge section on the right hand wall near the ceiling and you should see a tag with the number on it.also down at the bottom kickplate,you can remove the kickplate and there should be a tech sheet tucked away in it,read it and it will tell you how to put the machine into defrost mode,if you can do this,instead of unplugging it if you have to melt it out with the hair dryer you can put it into defrost so the heater will come on and this will help you to defrost the vents quicker.let me know what you find and if you need any more help.good luck with your machine

your door gasket isnt set right call for warranty service

If new enough to still be under warranty, register and contact Whirlpool for repair.


Customer Care Service More Whirlpool

Check if it is still under warranty - I think that it is usually 2 years.

When in this condition, was the compressor still running ?
There was one issue that occurred occasionally on some models - the fridge door has a height adjustment so you can level the 2 doors up. Sometimes, it drops a bit too much, and on models with the fridge door light switch on the top (not the side), it meant that it wasn't turning off the light. Some have 2 lamps (commonly 40W or more each), so you effectively have 80Watts or more of heating running constantly. If your (exact) model has the door switch on the side, this is Unlikely to be the issue.

If the compressor was not running, I could say something like "it might have got stuck in a defrost cycle", but this DOESN'T really fit with the operation of these fridges (no defrost elements in the fridge side).
Does this help in any way ??

Hi,

As the weather is getting warmer for many people their freezer and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning


http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

remove the back wall leave the unit to run half hour open and see if coil have frost all the way from the top of the coil to the bottom if the coil is full you have adefrost problem could be your timer defrost thermostart or heater

This problem was posted in the wrong section. My model didn't have it's own, so its in ABB1927DE Bottom Freezer Refrigerator - perhaps you could create a section for it.

As it turns out, I looked more closely at the baskets inside. We had noticed that if the top basket was slid all the way forward when we closed the door that it would close better. So I looked to see if they or the slides were out of alignment. They seemed ok, but then I saw that the way the bottom basket was hanging didn't seem right - it was not quite nestled into it's retainer slot. I took the baskets out and turned the bottom one around. It fit perfectly into it's retainer slot. I then replaced the top one (it was already in correctly) and closed the door. It sealed correctly the first time. I tested it several times after that and it sealed tightly. Closing the top door did not make it unseal as it had done before.

What was the problem?