Hi Jen
Please refer its user manual. There will be descriptions about, how to override the partial lock temporary. Follow the instructions, and override it; at the same time, go to set a new password to parental lock. Remember this code, switch OFF the set.
By the next time when you switch it ON, enter the new password that you've just entered, when the set ask for.
Gopakumar Gopalan Google
I called the number you listed and got the code for the plain T.V. without the DVD. It is 1111.
my grandson put the parental lock and then lost the remote controle how can i re-set it without the remote
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