UNABLE TO STORE SETTINGS; FILE ACCESS ERROR; UNABLE CONNECT MOBIL

UNFREEZE Tom tom sat nav USING WINDOWS OR MAC PC

This will unfreeze your tom tom after exhausting every avenue this works!

You will need Internet access.

Ensure you have the correct tom tom desktop softwear installed on your computer for your tom tom device.

If not then download from tomtom

Removed sim card from tom tom located under sticker lower end of tom tom.

Carried out on a windows laptop with windows 7

(Note this should also work on mac although I did not get to try it and it is stated you will need rosetta on intel macs)

Ensure you download the flash tool for tomtom (clear_flash.dmg) for your operating system windows or for the mac VERY IMPORTANT YOU HAVE THE TOOL DOWNLOADED FIRST.
1.For windows: www.tomtom.com/updates/clear_flash/clear_flash.exe


connect tom tom to computer

find the tom tom on your computer and select all the files

you can firstly copy these to another location or separate drive before deleting all files.

Now delete ALL the tom tom files

Format your tom tom to FAT32 if using windows (im not sure of the mac settings yet)

Keep your tom tom connected to your computer

Run the flash tool and Flash the tom tom memory with the tool.

Restart your tom tom
It will update (but this time it should work!)
Select done after update
Tomtom reboots (restarts)
It may ask you to install a new update but there may not be any update to install just
Select yes to update.
Eject tom tom from your pc by selectinglower right corner symbol.
Now unplug device if ejected correctly
Congratulations your device should now work again.
Note I did not replace my sim card as it is not required to work the gps.
Hope this helped someone.
My device does not keep its settings What should do

Error Code: 051100 The WEP key for the Access Point you are attempting to connect to has changed since you last connected.
What to do: Verify the Access Point's WEP Key is entered correctly into the Nintendo DS. If your router has slots for more than one WEP key, the first (#1) must be the one selected on your router. If you need assistance, click here and select your router manufacturer and model number. If available, our router pages can provide specific steps and information that may help you with your router's WEP Key.
If you have multiple connection files saved to your Nintendo DS, the error message you received can help determine which connection file may be experiencing a problem:

• Errors ending in 0 = connection file 1
• Errors ending in 1 = connection file 2
• Errors ending in 2 = connection file 3
• Errors ending in 3 = Nintendo Wi-Fi USB Connector

I had the same problem after downloading the latest maps, the unit was slow to boot up and would not find any satelites. I had no response from e-mails to Tom tom tech support and I was going to give up and buy a new device if this fix failed. I had tried paper clip resets and resetting to factory settings but they had not worked.

After reading the previous answer to this link I searched Tom tom support for 'clear flash' and the search results were more useful than the FAQ on the normal support pages.

I used Tom tom home to uninstall the current software application and then reinstalled the latest version (I had to go through several updates as my version of the software was from when I purchased the unit in 2007), I then downloaded and ran Clear flash and made sure that I disconnected the tom tom from my PC using the correct procedure (using the eject button in the bottom of the tom tom home screen as I read that this could have contributed to the problem in the first place).

After another reset the device came to life and after a few minutes searching for satelites outside the device worked as it should (try checking the configure GPS option if it is taking a while to find a signal, it could be just me but it seems to speed up the search process).

Hope this helps.

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

Device not recognised by PC:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Device not recognised by TomTom Home:
http://www.tomtom.com/support/index.php?Language=1&query=connect+to+home&FID=7375

Have TomTomgo 710 Can't download anything at all. Keeps coming up error time out. Cost £350 2years ago this month & this is the first time tried to download.NOT GOOD ENOUGH Have sent error report to Tom Tom!!!

Hi,
You might have the switch on SD card set to "read only" , This would stop your tomtom being able to write to the SD card ... hence , " unable to store settings " message . .... OR ... the folder where your tomtom wants to store the settings is corrupted ( on your SD card ) so it can't store them.... or similarly , the file is corrupted on the SD card ( maybe the card is damaged ) so the existing file cannot be overwritten . Check out all these possibilities before suspecting any hardware fault on your tomtom ..... GOOD LUCK

You have to make a manual back up of the device. Make a new folder on your desk top. Connect your device to your PC and turn it on. Go to my computer and look for tom tom storage device and open it. You will see all the folders that is in your tom tom. Copy and paste just the yellow ones into the new folder. When you have done this you can know reformat your device. Do this by right clicking on the tom tom logo (in my computer). Click fat 32 (full format). This will wipe everything off. Disconnect your device, you will see a red cross on the screen. reset the device with a paper clip (hold in for 30 sec) You will still see the red cross. connect back up to PC and install the latest application of to tom home on to the device. From here you can go to add maps ect, and put your maps back on the device. Tom tom home will give you all the updates your device will be missing. You will only need the maps so don't worry if you can not copy all folders (for whatever reason) you can get everything you need as well as free updates for free via tom tom home. Its only the maps you have to pay for.

DO RESTORE SETTING OF UR PHONE THEN TRY AGAIN IT SHOW SAME PROBLEM

REMOVE MMC BACK UP OF ALL UR DATA FROM PHONE MEMORY INSTALL NOKIA PC SUITE IN UR PC AND DOWNLOAD UPDATES FOR UR MOBILE FROM NOKIA.COM INSTALL IT AND UPDATE UR MOBILE ONLINE.IT WILL FORMATE UR MOBILE ,RESET UR ALL UR SETTING

Hook the Tomtom using the USB cable to your computer. You should see the Tomtom drive under My Computer as a drive letter.

Backup all data from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.

i have the same problem