Can you tell me if there is a filter under the plastic dirt bin
I have had Dyson All Floors model,( the one with the clutch
adjustment to allow transition from
carpet to hard floor) for a number of years. Recently pick up from carpet
particularly poor. Went through all the solutions as recommended on Dyson
website. No blockages, no broken sole
plate, bristles (should be around 7mm to
8mm long) protruding ok from soleplate ( these can wear slightly over
time but not usually the problem), belt not broken nor slipping. Filters
cleaned/ replaced, but still poor pickup. Checking for strength of suction, as
recommended by Dyson, both at top of hose and at bottom right inlet revealed no
problem there. It turned out the clear
inlet hose coming from the soleplate to the underside of the machine was the
problem from two viewpoints. Firstly, as can be expected, the clear hose
can develop splits after a number of years due to wear and tear. The other, not
so obvious, problem is that the hose is also a form of straight spring which is
designed to be compressed to a certain degree to an S shape when the machine is
in the upright position. Upon pulling the handle back, whilst pushing on the
footrest at the bottom results in pressure from the hose/spring being applied
to the rear of the sole plate, pushing it on to the carpet. Thereafter the
suction takes over, keeping the soleplate firmly fixed to the carpet. The
existing hose on my machine had settled in to an S shape over the several years
I have had the machine, thereby not pushing firmly enough the rear of
the soleplate on to the carpet ( I
noticed a significant gap at the rear whilst using the machine). For the couple
of splits I had effected a temporary repair using a couple of very narrow
strips of Gaffa tape, whilst awaiting the new hose/spring, but only a marginal'
if any, improvement. Upon receiving and attaching the new hose/spring the solepate
was properly pressed onto the surface of the carpet and pickup was like new.
Had not considered that hose playing such a vital role as applying pressure to the soleplate...brilliant deduction!
No need to buy a new hose. Take the old one off. If it has. No holes, hold it over the kettle spout. Run some steam through it. It will re form back to it's original strait shape. Pull it strait while it cools. Hey presto, good as new
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SOURCE: Cyclone action is not working
Hello,
When the Cyclone Assembly on the Dyson is not spinning around, it usually means that you are loosing suction somewhere. This can either be caused by a clog, suction leak, or dirty filters. I will give
you detailed step by step instructions along with pictures on how you
can
diagnose this.
Possible Problem # 1. Turn the
vacuum cleaner upside down so the brush roller is facing upwards. I
found the
easiest way to work on it is to put it on a counter top or work bench.
On the
left hand side behind the roller brush you should see a flexible
transparent
hose that goes from the motor to the agitator housing. This hose
actually
has a lot of strain on it when the vacuum cleaner is in the vacuuming position with the handle down.
When the first few series of Dyson DC07 models came out, they didn't
make this
hose long enough, so when the handle was in the reclined position, it
would put too much stress on the hose, and cause the hose to actually
crack, usually
right where the end of the hose that goes into the agitator housing.
Examine your
hose and see if you have any visible cracks in this hose. If you need to
you may
just remove the entire hose assembly by pulling on it. It will easily
come right
out of the machine so you can inspect it better. Here's a picture of
where the hose
usually cracks:
If you do
find a crack in this hose, the this hose needs to be replaced. Here's a
direct link to that hose on our GoVacuum website.
Dyson DC-07 & DC-14 Upright Replacement Internal Hose
Part #
904219
Possible Problem #3. Dyson's in general are prone
to clogging. There are a few clog ports throughout the vacuum cleaner
that were added
there due to Dyson prototypes becoming clogged at these points. Here are
pictures of how and where to check for these clogs. Simply remove the
suction
port covers at both of these locations:
Possible Problem # 4. The Dyson DC07 has two filters on the vacuum. The first filer is the pre-motor filter. This filter is located on the right side (if you're standing in front of the vacuum) underneath of the of the cyclone assembly. There is a filter catch that holds the filter and the filter bracket in place. Simply press the filter latch, and remove the plastic circular part that comes off. In side of this plastic part you'll find the pre-motor filter. This filter is washable, but if it hasn't been washed recently, this could be the source of your suction loss. Here's what a clean pre-motor filter looks like, compared to a dirty filter:
The second filter in your Dyson is the HEPA filter. The HEPA filter is also known as the post-motor filter, or it's located after the motor. This filter typically doesn't have any effect on the suction, but you should periodically open it up and take a look at it. Despite the bogus claim of a Lifetime HEPA Filter. As you can see in the picture below, this filter gets filthy. When this filter is this dirty, it prevents the air flowing through the filter, which causes the air to look for other ways to escape, causing the dirty air to escape unfiltered. A dirty filter can also take away from the life of the motor. Here's how you can access the HEPA filter.
First remove the dust bin completely from the vacuum cleaner. Take a flat head screw driver, and right where the dust bin was sitting you'll see a groove. Put the flat head screw driver, and pry this groove off. Here's a picture of that: 
Also on both the left and the right side, there are two more grooves that need to loosened before the filter can be removed:
After loosening three grooves, one on the front, left and right sides, the HEPA Filter cover can be removed. Inspect the filter to see if it's dirty. Here's a look at what a dirty filter looks like compared to a brand new filter:
I'm pretty sure that one of these solutions will help you with your loss of suction, and the cyclone assembly not spinning.
If one these solutions
still didn't fix your problem, I'd be happy to try and help you further.
Just use the Clarification Request, or comment section here on the
Fixya repair page, and let me know specifically what happened after trying these solutions. We can then narrow down the possible problems, and help you get your vacuum fixed.
I really hope that this repair was helpful to you. If this repair did help you, please be sure to rate this repair as helpful by clicking the
thumbs up
icons in the top right hand corner of the repair. Thanks so much!
Chris
J.
GoVacuum
SOURCE: No suction on wand of Dyson DC14 Animal
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Kind regards
Darran
Dyson customer Service
SOURCE: dyson DC 14 lost suction to beater bar/ suction to hose/stick
My Dyson DC14 had no suction...see if this works...turn the Dyson upside down...there is a length of hose that connects the bottom of the vacuum to the top, careful remove one end of the hose and check for debris...mine was clogged. Removed the clog and voila...it works. Thanks for the above info on checking the hose for cracks.
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