New phone has been set up. I can't get a dial-tone from either handset. What do I do?

Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes. In the event your message waiting light gets out of sync with your phone company's
voice messaging system, you can manually reset it back to the "No messages waiting" state.
1. Press and hold FiND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
2. A beep sounds and the message alert tone is reset.
Changing the dial mode
Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most base networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you will need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, please follow the steps below to modify your phone's settings:
1. Press MENU/SELECT.
2. Select the Global Setup menu, and then the Dial Mode submenu.
3. Scroll to highlight Pulse.
4. Press MENU/SELECT. You will hear a confirmation tone.
If you ever need to change the dial mode back to tone dialing, follow the same procedure, but select Tone in step 3.

Finally for future ease of use, here is a link to the user manual were I copied the above information from:

http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/DECT1580-3om.pdf

I've pulled up the user manual for your phone. Thank you for providing the phone make and model first, and the complete description of your issue!

The manual says the battery should be charged for 15 hours before first use.

You may be set to pulse dialing , even though the factory default is for tone dialing. If you push the 7 key, you would hear 7 pulses or clicks in succession. The dial tone will be gone once a pulse has been received. And you say there are clicks heard and no dial tone.

You can set Handset settings (Page 12 in the PDF copy) and customize how your phone works.

Hit MENU and use the up-arrow and down-arrow keys to scroll to the desired feature., this time called DIAL TYPE, then his SELECT. Looks like the sixth menu entry from the top after LANGUAGE.

It should read:
DIAL TYPE
TONE

If it says something else, perhaps PULSE, use those arrow keys again to change the Dial Type to Tone. Then use OFF to back out of the selection and again to clear the menu.

Attached is the link to the manual. Click the button on the screen to "Open as PDF" and you can open it in your PDF reader software or save it to your device for offline reading.

http://phone.manualsonline.com/manuals/mfg/att/e2125.html

Make sure your connection to the phone jack is secure.
Use another wired phone to make sure connection is good to your phone.
Secure connection in back of phone, and plug it in. The base MUST have power to transmit the signal to the handset even if the handset has a fresh charge.
Although the handset is normally linked to the bases, check to make sure via the instructions. To determine if the base recognizes the handset, press the "LOCATE HANDSET" button.
If the hadset responds, the links is there.

Hope this helps
good luck and don't forget to vote!!!

You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

Here's what the manual says: Changing the Dial Mode (Tone or Pulse Dialing) (HS1 only) Your phone can communicate with the telephone network in two different ways: tone dialing or pulse dialing. These days, most phone networks use a method called tone dialing, so your phone comes programmed for tone dialing. If your phone company uses pulse dialing, you need to change your phone's dial mode. If you don't get a dial tone or can't connect to the telephone network, follow the steps below to modify your phone?s settings: With the phone in standby, press and hold [cid/menu]. Press [vol/ / ] to move the pointer to select DIAL. Press [select/channel] to set the phone to pulse dialing. Press [end]. Return the handset to the base. The handset communicates the new setting to the base, and the base activates the setting on any other handsets. Hope this helps out. K

if you can get dial tone with another phone, look into manual for any instructions, usually a toll free number for help. ( BEST ) otherwise take phone back for exchange. may be problem in the board.

Try setting it on pulse, then hear it click when you push the number, if it works switch it back and try agian

It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

After waiting for over 24 hrs for an answer from FixYa and then they wanted $10.00 and trying to fix it myself, I gave up. Threw all that c$$p into a box, took it back to the store and got my money back. It just wasn't worth the time and aggravation.

All you have to do is put the phone that does not get a dial tone on the MAIN CHARGING BASE for 20 seconds! it will then sync up!

Good luck!