980-fatal-error Sir / Madam, The error code is SERVICE CALL ? 980 ? Fatal Error. May you please help us rectify this problem. Thanking you in advance,

That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.

Hello, Two of my pro 300 V2 monitor display "Pnet nibp: module in fatal state (21015400)". Is it a programmed failure? What solution for the remeters in function? Thanking you in advance F. Bonnnin [email protected]

It means a call to OKI will be necessary. Typically, fatal errors are related to internal ROM, or board components that effect the boot process of the printer. When it can't boot - you get this type of message.

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i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck

The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

I was able to reset my Fatal Error 980 code on my C5800. There is only two wires coming from that connector and not four at the bottom of the fuser. That is pin 2 and 3. 4 and 5 is still the fuse but there are no wires there, just the 2 pins. What you have to do is make a fuse by connecting pin 4 and 5 together with a piece of wire and break the wire after a few seconds after powering up. This will reset the Fuser counter back to 100%. DO NOT DO THE NVRAM RESET, THAT WILL ERASE YOUR NETWORK FEATURE. Here is the step by step of what I did.

1)Take out the Fuser and lay the two blue levers flat and remove them.

2)remove the two silver screws and separate the casing.

3) Remove the two black screws from the connector at the bottom of the fuser closest to the edge.

4)Unravel and loosen the wires so you can pull that connector out a few inches so you can get a couple of wires in there. You will see what you need to loosen to get the connector out far enough, really easy.

5)Insert a wire into each of the two holes on the back of that connector. Its pretty simple to see where they go, 2 and 3 have wires going in, 4 and 5 dont which is the fuse. After you get the wires in the 2 holes, check for continuity from the end of the wires and the terminals if you can. Make sure the wires are long enough to hang out the case. Use the thinnest wires you can find.

6)Run the wires out of the case and put the case back together and put the fuser in. Twist the two wires together and power up the machine. As soon as you here the first motor,which is about 5 seconds, pull the wires apart and BAM, you just reset the fuser back to 100% and cleared the "980" Fatal Error. You could always put a miniature fastblow fuse in instead of using the wires but that would be tedious to me.Good luck

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

141 Drum Up/Down, Color: Magenta An error has been detected in your printer's Magenta Drum. Did you already get this fixed?