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HP Color Inkjet cp1700 Printer message yellow ink cartridge missing, but a new cartridge is in place

I received a message in the window of the printer that the yellow ink cartridge had to be replaced, so I replaced it with a new one. Now the message says that the yellow ink cartridge is missing. I have replace the yellow print head, problem not solved. I put in a different new yellow cartridge, problem not solved. Need some help with this one. IT guys claim they have no idea what the problem is and gave me a copy of the manual. I'm at a loss. I turned it off and on, unplugged and replugged everything. Nothing.

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Karl Wright

  • 1653 Answers
  • Posted on Oct 07, 2009

SOURCE: Replaced Yellow print cartridge and still get the message

This is a common problem with compatible cartridges where the chip on the cartridge is faulty, missing or is not making contact correctly with the printer cartridge connectors. The first thing to do is make sure that the plastic seal has been removed from the chip and that it is free of any residual adhesive etc. You can clean this with a cotton bud soaked in isopropyl alcohol or VCR tape head cleaner. DO NOT USE SURGICAL SPIRIT or any other cleanser as this will either leave a residue itself or damage the plastics and rubbers in the printer.

Once cleaned reinsert the cartridge and try again. If this is still unsuccessful the best solution is to return the cartridges to the vendor where you bought them and get another brand of cartridges or use genuine original cartridges. When you find a reliable manufacturer of cartridges, stay with them. Don’t forget to clean the print head and realign & recalibrate the printer at every cartridge change for optimum results. Also make sure that you use high quality paper for the best images results.

If you have colour or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge.

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Anonymous

  • 787 Answers
  • Posted on Nov 20, 2009

SOURCE: I have a HP CP1700

Make sure that printer ask for ink cartridges.It can ask for yellow and magenta print heads!!!Check this again and if need replace the print heads.

Anonymous

  • 2306 Answers
  • Posted on Jan 12, 2010

SOURCE: HP Color LaserJet 2840 keeps showing 50.2 Fuser

The fuser is the heating unit near the paper exit, and that error means the lamp is burned out, the overtemp sensor is out, or the thermistor in the fuser is bad. About all you can do is replace the fuser. www.precisionroller.com will have a new fuser for you.

Kiran Anto

  • 420 Answers
  • Posted on Sep 15, 2010

SOURCE: Windows Ink Cartridge Empty false error message.

slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

puertobori

Doctor PC

  • 7733 Answers
  • Posted on Dec 20, 2010

SOURCE: I have a HP Photosmart

An '0x ...' Error Message Displays on the Front Panel When Printing HP Photosmart C5380 All-in-One Printer - HP Customer Care (United States - English).

If you need more help come back.

Post / thumbs / testimonial are welcome!

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Printheads incompatible. i installed new printheads and it still gives me the same message. i did diagnostic says printheads o.k. what am i doing wrong

Clean cartridges.You can see if there some old ink at the cooper points and at the ink nozzles.


If you need more help come back.Post / thumbs / testimonial are welcome!
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I get the message that the yellow ink cartridge on my HP business inkjet 1000 has expired. I installed a new one and it still is locked up.

Unplug the printer and then plug it back in, did you take off the plastic on the new printer cartridge before you installed it.?
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Expired HP printer cartridges BEWARE SPAM ALERT 1-800-532-4187

I have the identical problem with an HP Business Inkjet 1100.

Once cartridges were past date, the printer would no longer print from Windows XP. It would however work perfectly from Linux.

I did not find an ini file as mentioned in other posts, and I really did not want to open the printer as it worked fine in Linux.

The following fixed the problem:

1) Click on Start button, run
2) Type in regedit, enter
3) Navigate to HKLM/software/Hewlett-Packard/HP Printers/HPWH Toolbox/Common
4) In the right panel, right click on Ink, pick modify
5) Change 0100 to 0000
6) Save and reboot
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