SOURCE: HP ScanJet 5590 and OS 10.3.9
I would do a manual uninstall and make sure to do the device utility at the end and follow the directions step by step from this link.
Redownload the drivers and make sure they are for 10.3.9 and the full feature software to make sure the right drivers are going to be installed.
Also I would unplug the unit while it is on and plug in directly to the wall to make sure not a power issue. The printer does not share power well and pulls it in large amounts - when it can't get it it throws little power fits and sometimes will not turn on at all or it gives error messages.
SOURCE: Blank Scan from HP Scanjet 5590 Flatbed Auto Feed
Scanning is possible in 'Text' mode and 'Picture' Mode. In text mode, which is simple 'Black & White", this can happen, particulalrly if the text is in color. Either you increase the contrast settings or scan the document in Grey/color and convert it to B&W using the software. By this you need not check if there is output!. ( I am assuming that otherwise the scanner is performing okay). File size in B&W is very small as compared to Grey/color.
S. Mohan
SOURCE: Hp scanjet 5590 error in
I downloaded the following files from HP's website
setup_full_5590
setup_emc_5590
col10862
cit207355-hpcom-patch-v8
hpinstantshare
and followed the procedure that i found on the web at hppt://hpanswers.blogspot.com/2008/03/unexpected-internal-error-has-occurred.html
wich give full instructions on how to cleanly remove the hp software and what files you need to run to help fix the problem.
this is a fix but it is has not got my scanner working the way that it used to but it is working a lot better that it was.
Thanks
Sproket
SOURCE: Install feed rollers in ADF of HP scanjet 5590
You can get a service manual at this website address (HP website):
http://h10061.www1.hp.com/ccsearch/search?pname=HP+Scanjet+Scanner&qry=instruction+manual&submit.x=7&submit.y=4&ctry=emea_africa&lc=en&dlc=en&mode=fb&tmv=0&method=prodFinder&pid=&productBigSeriesOid=&spid=&opname=&pname_desc=&ptype=&stype=&contextual_lname=&spname=&temp_hql=&search=0
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