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Anonymous Posted on Apr 24, 2012

Hotpoint WMA62 washing machine door won't release

Machine making a strange noise during washing, like a loud pump maybe? The cycle said end but didn't beep like usual and even now 12 hours later still won't unlock. How can I fix this and get my washing out of my machine? Please help!

  • Anonymous Apr 25, 2012

    Thank you, I'll let you know how I get on! Being a girl and the washing machine being built into my kitchen unit I think I might struggle. Watch this space for a hilarious inevitable story haha

  • Anonymous Apr 25, 2012

    Also, what do I do about the clogged pump? How can u fix that?

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1 Answer

Jason Kennidy

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  • Hotpoint Master 1,344 Answers
  • Posted on Apr 24, 2012
Jason Kennidy
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If the machine didnt finish the cycle due to the pump being clogged the door will remained locked also if the lock mechanism went bad, the machine will stay locked. Remove the top of the machine by taking the screws from the top back out. Once removed look down the right hand side and you'll see the lock mechanism, usually with a plastic tab you pull to manually release the lock.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

5 Related Answers

Anonymous

  • 70 Answers
  • Posted on Oct 12, 2008

SOURCE: Hotpoint washing m/c WMA62 - door won't open

sounds like you have a blocked pump or discharge pipe

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FitzOriginal

Chris Hall

  • 842 Answers
  • Posted on Feb 15, 2009

SOURCE: hotpoint washing machine

I really need more information here, but hopefully the following covers manty of the possible scenarios.

Do you hear a motor spinning during the time the drum should be turning?
If you hear a motor spinning inside the machine then there is a good chance that the drive belt has simply come off. You may be able to just take the lid off michine (My article http://www.fixya.com/support/t1543617-door_seal covers how to do this), hook the belt over the small spindle on the motor and then put it on the big wheel on the back of the drum by placing it over one side of the wheel and spinning the drum to draw it around the rest of the wheel.

Now, if this is the case, you are going to have to ask yourself why it came off. Sometimes this will happen if you had a very heavy load in the machine and the spin cycle threw the machine all over the place, so what was the machine doing on the last occasion it DID work?. Sometimes, the belt comes off because the drum bearings are worn out and there is movement in the drum. To check for this, open the front door of the machine, put your fingers on the drum on the inside and try to lift the front of the drum upwards a little. Bear in mind that there is an outer drum, with the drum that spins inside it and what you are feeling for is the inner drum moving inside the outer one, this will be obvious and "Clonky" if it is worn out. You are not looking to see of the whole drum assembly rocks smoothly inside the chassis, It is supposed to do this. If your bearings are worn out and this has caused the belt to come off, it may well be accompanied by a small, but worsening leak from the back of the machine as the water slowly leaks more and more through the bearing. I'm aftaid that if this is the case, then, depending on the age of the machine it may be time to scrap it. Certainly a bearing replacement is possible as a DIY job, but it is a real pain and not for the faint hearted.
So then, on to the scenario where you CANNOT hear a motor running during the wash cycle when the drum should be turning. This is probably the motor faulting out. Once again, a few checks: does it NEVER run, or will it still spin the washing? Your motor will have up to 4 electrical windings inside it, One for the standard turning motion when there is water in the drum during a wash and up to 3 more that kick in at various stages of the spin as it gets faster and faster. If it still spins, but will not wash, then it is almost certainly a burned out winding in the motor and you have to replace the whole motor. This will cost you (as a rule of thumb) about 25-40% of the cost of the machine when you bought it.
If the belt is on but the motor does nothing at all on any cycle, there might be a loose connection on the back of the motor (A plastic connector block with around 6 wires clips into the back of the motor, check it is firmly in place). Or, the brushes in the motor may be worn out. You can get separate replaceable brushes for most motors. If you can replace an altenator on your car, you can replace a motor on your washing machine, the principle is exactly the same. If you get to the point of taking the motor out, give it a good physical inspection, looking for burn evidence on the wires of the winding, water drip damage AND have a good sniff at it. If you smell that horrible burned wire and plastic smell, you know that the motor is going in the bin.

Anonymous

  • 42 Answers
  • Posted on Jul 22, 2009

SOURCE: Hotpoint VBSR2080WOWW washing machine vibrates with loud noise

hi,
this is a generic problem with top-loading washing machines. when the distribution of load is not uniform, it gives sound when spinning. if it produces noise even after equal distribution of clothes, the problem lies in the suspension. this is not a major fault, and can be put up with, rather than spending dollars on fixing it. this will in no way cause any special wear and tear for the machine.
cheers

Anonymous

  • 1 Answer
  • Posted on Sep 23, 2009

SOURCE: hotpoint first edition washing machine fault- full

mine was doing the same it was the bearings

Anonymous

  • 2 Answers
  • Posted on Jan 23, 2010

SOURCE: Noisy when spinning

bearing gone cheaper to buy a new one

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After washing it makes loud noise & won't spin or drain

You shoul inspekt water outlet on the bottom of the drum. There is mabye something inthere.
0helpful
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The door on my Hotpoint Washing Machine WT741 won't open even though the programme has ended. We've tried running the programme again and pumping out but still the door won't open.

The door latch may have broken. You can sometimes open the door from the inside. You will know the door latch is broken if the door handle is floppy. If the door handle is not floppy - then the issue is probably with the door interlock. This is the electronic part that prevents the door from being opened during and after the wash has finished.
Either way - you'll need to get the door open.
To do this, unplug the washing machine from the mains and then move it out from where it is. Tip the washing machine to a 45 degree angle. Don't tip it over 45 degrees as you may break internal parts.
You need two people to do this - one person hold the machine at 45 degrees angle, whilst the other person puts their hand up into the machine - you should be able to feel the door catch mechanism and depending on the model, open the door that way. Sometimes the manufacturer has helpfully put a manual release inside - and sometimes they don't.
If you aren't able to open the door using that method. Get a length of strong string and poke the middle section of the string into the gap between the washer door and the machine body - to the right of the door handle. Use a flat headed screw drive to push the string into the gap, all the way around the door, so that you end up with the two ends of the string on the left hand side of the door. Now have someone put the ends of the string whilst the other person pulls the door handle. If the string is pushed in far enough it will release the door latch and the door will open. It takes a bit of persistence to get it right.
Once you have the door opened you can usually replace either the interlock mechanism or the door latch itself. Parts are easily available online from sites like espares and yourspares.
0helpful
1answer

First, the machine started to do a strange noise during the cycle. At the end of the cycle, I couldn't open the door because there were too much water in the machine, so it means that the cycle...

Check for a blockage. Or try to buy a washing machine cleaner and put it inside without clothes and run the machine alone. This will help. If it won't then you will need to get a new machine
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Noisy when spinning

bearing gone cheaper to buy a new one
0helpful
1answer

Door stuck

try unplugging and plug back in to reset
2helpful
1answer

Hotpoint WMA62 door will not lock

Sounds like the door lock switch has failed,normally they go bang when fail,they start the machines cycle so are important,when door is shut it should click,this engages a timer which keeps door locked switch is live at mains potential,cant be tested have to be replaced about 12 pounds cost,best for a tech unless you feel competent
0helpful
1answer

Washing machine makes buzzing noise

Check the water pump for an obstruction in the chamber area, your pump may be sticking and that will cause the buzzing sound. The water pump runs during the fill portion of the cycle on several of the selected wash cycles to recirculate the water.
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Hotpoint washing m/c WMA62 - door won't open

sounds like you have a blocked pump or discharge pipe
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