How do you clear count on a 9080c? - Canon DR-9080C Path-Through Scanner

You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
U10.
3) When changing the data, use the Count Only
key. Each time Count Only is pressed, the
data changes.
4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!
Scan-R-Store

Scan Store provides service and maintenance contracts on all Canon Fujitsu...

First check if the scanner is working in 'offline' mode by 'counting' a few pages.
Connect to the comp, if SCSI is the interface, you need to start the scanner first, if USB you can connect the scanner even after comp powering on. If the scanner is not recognised, reinstall driver software and scanning software.
S. Mohan, Chennai, India

Click 'Start', 'ControlPanel', 'scanners and Camera', select 'DR9080c' and you will get the count.
S. Mohan

First select count only mode and put a bunch, check if the roller/scanner is picking up and counting okay. If this is done, then you must check your software settings. May be your command is to scan only one page. If the scanner is not counting properly, then clean the rollers with a damp cloth. The ****** (bottom one near tray) roller must be cleaned ideally when power is off.
S. Mohan, Chennai, India

The scanner is assuming there is no paper. Just under the rubber rollers, in the paper tray there is a paper sensor. Clean that area with a damp cloth. Keep some papers and try "count-only". It it works then sensor is okay, else, you need to check the sensor.
S. Mohan, India

There is a paper sensor just under the rolers in the lifting tray. Clean the area thoroughly with a damp cloth. Keep some sheets and try ]count only'. If it works then the sensor is okay, then you can try your scanning. If it is not sensing paper, check the sensor or connections to the sensor.
S. Mohan, India

THe scan count is available in the control panel (under scanners...) and if the user is a non-administrator, he/she cannot reset it.
Canon 9080C permits installation of a mechanical counter inside the scanner. This can help you track the scanned quantity.
The way your question is detailed, I am sure you must be aware of these facts!
S. Mohan

to check the page count install the driver and setup the scanner as a "scanner device" on your computer. Once you have done that , go to the "control panel" than "scanners and printers". Right-click on the device that says "Cannon DR-9080C" and select "properties". The device information will appear, than select the "counter" tab on the information box; the scan count will be listed.

As per the manual...

Press "New File" and "Count Only" buttons at the same time till they flash. Then hit the "New File" button to cycle through options. U10 is the normal/long doc mode. Change from 0 to 1 by hitting the "Count Only" button. Then to save and get out of User Mode hit the "Stop" button. The manual recommends only having long enabled when needed, it will slow down processing when using auto-detect length setting.

I have not used CapturePerfect 3.0. Hope the scanner is just fine. Try count only mode to check if it is okay.

Uninstall Captureperfect. Run chkdsk/scandisk to check if OS is ok. Reinstall Captureperfect again and it should work.

S. Mohan