Model WS-1910TWC-IT weather centre not receiving information

needs batteries to work, or charged if are. charge type.
did you lose the manual>?>>>
read page 6, "batteries


https://www.manualslib.com/manual/631625/Ambient-Weather-Ws-5300.html?page=6#manual

Question edited for clarity. Full 'make model (what it is)'.

Did you put batteries in both units and in the right order, sensor first?

Step 1: Insert 2 fresh AA, batteries into the TX29U-IT sensor according to the polarity marked in the battery compartment.

Step 2: Insert 2 fresh AAA, Alkaline batteries into the wireless thermometer according to the polarity markings. Step 3: After 5 minutes place sensor outside in a shaded location.

https://www.lacrossetechnology.com/products/WS-9160U-IT#support

Retired unit so no further warranty or parts.

You can still get one on Amazon

La Crosse Technology WS-9160U-IT Digital Thermometer ...

Amazon.ca https://www.amazon.ca > Technology-WS-9160U-Digita...

Digital thermometer with wireless remote and clock; Remote sensor transmits from up to 330 feet; records daily high and low temperatures; Receives weather ...
Rating: 4.4 · ‎ 7,970 reviews · ‎ $31.50 · ‎ In stock
..

Hello, Karen -

I hope I am correct in thinking your clock is manufactured by La Crosse Technology. If so, I suggest you ask the person who gave you the clock as a gift if they still have the sales receipt for it. I believe you will need to have proof of purchase in order to have the missing temperature sensor replaced under the warranty for the clock.

See the warranty information for your model clock here:
https://www.lacrossetechnology.com/media/catalog/product/w/s/ws-8115u-it.pdf
pages 11-12.

Otherwise, it appears you will need to purchase a replacement sensor:
https://www.lacrossetechnology.com/tx62uth-it/

Best wishes.

First remove the batteries and wait 5 minutes and then try again. If still no success, make sure that you are close enough to the sensor, take the sensor inside to the readout and see if it picks it up. If it does then there may be interference.

I have three of these WS-916OU-IT units. After a few years, the outside sensor just fails. You will get dashes and a "TR" low battery signal, even if the batteries are good
just buy another whole weather station (short money) and set both the old and new weather station unit to receive from the single new outdoor sensor.
To do this - just follow the procedure for a single sensor - that is - put the batteries in the new sensor - then within 30 seconds - put the batteries in all the weather stations - they will all pick up the same outdoor sensor.
I now have three units running off of one outdoor sensor.
Seems a bit silly, but it works.