However, once taken out and replaced still had same error messsage.
Went through process of remove cartridges and prinhead, then replace
printhead only. Closed door and message remains same -no mention of
lack of carrtidges.worked spot on and so easy! Thanks.
However, once taken out and replaced still had same error messsage.
Went through process of remove cartridges and prinhead, then replace
printhead only. Closed door and message remains same -no mention of
lack of carrtidges.
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KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...
KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.
The printhead is the device in which the ink cartridges sit. It may
be mis-installed. Take out the ink cartridges (carefully,
you can get ink on yourself). Now using the gray latch on the right
side of the carriage, remove and re-install the printhead. Jiggle it a
little before lowering the latch to seat it.
Solution
Follow these steps in the order presented to resolve the issue. NOTE: If error messages also display on the computer, clear the error messages after each of the following steps. You might have to delete pending print jobs from the print queue on the computer to clear the error messages.
Step one: Perform a power reset
Follow these steps to reset the product. Make sure you connect the product directly to a wall outlet and not a surge protector or power strip.
Press the Power button ( ) to turn off the product. NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless. Disconnect the power cord from the rear of the product. Unplug the power cord from the electrical outlet. Wait 30 seconds. Replug the power cord into the electrical outlet. Reconnect the power cord to the rear of the product. Press the Power button ( ) to turn on the product. If these steps resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step. Step two: Clean the electrical contacts on the printhead and inside the product The ink nozzles on the printheads might clog if you expose them to air for more than a few minutes. The ink nozzles also might clog if you do not use the product for long periods of time. Follow these steps to clean the electrical contacts on the printheads. CAUTION: Follow these steps carefully to avoid damaging the sensitive electrical components. Make sure that the product is turned on. Open the top cover of the product. Press and hold the OK button for five seconds. The carriage moves to the left side of the product. Release the OK button. Wait until the carriage is idle and silent. Unplug the product power cord from the electrical outlet. NOTE: Do not turn the product off by pressing the Power button ( ). This causes the carriage to move out of reach. Lift the printhead latch.
Lift the handle on the printhead that the error message indicates is missing or damaged, and then pull the printhead out of its slot.
Use a dry, soft, lint-free cloth to remove any ink from the electrical contacts on the printhead. CAUTION: Wipe only the electrical contacts. Wiping the ink nozzles, located on the underside of the printhead, can damage the printhead.Do not touch the nozzles. Doing so permanently damages the ink nozzles, and the ink stains clothing. Figure 3: Electrical contacts and ink nozzles
1 - Electrical contacts 2 - Ink nozzles Wipe the electrical contacts with the swab until no ink residue remains. Wipe the electrical contacts with a fresh cloth to dry them and remove lint. After the electrical contacts on the printhead are clean and dry, place the printhead on a sheet of paper or a paper towel. Make sure that the ink nozzles face up and do not touch the paper.
Use a fresh, dry, soft, lint-free cloth to clean the electrical contacts inside the product.
Figure 4: Clean the electrical contacts inside the product
Allow at least five minutes for the contacts to dry. Check the contacts for lint or debris, and then dry or clean the contacts again if needed.
Plug the product power cord into the electrical outlet.
Press the Power button ) to turn on the product. 'Printhead missing or damaged, replace the printhead' displays on the control panel.
Insert the printhead into its color-coded slot. Press down firmly on the printhead to make sure the electrical contacts touch.
Pull the printhead latch all the way forward, and then press down to engage the latch.
If the error message indicates that both printheads are missing or damaged, repeat the steps in this procedure to clean the other printhead.
Close the top cover of the product. The product restarts and then prints an alignment page.
Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,...Cheers and Enjoy.
Try this one Take out the inks and printhead Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open Close the cartridge door once the cord is unplugged Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..." Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message. Thanks Josh - Kodak Tech Support
If that error happens every single time you turn on the printer, that pirnthead is faulty.
But if the error only happens some times, try a firmware update from www.kodak.com/go/downloads
In regards to the error message with the printhead missing or come loose......I had that issue just shortly after I installed my printer. I was going crazy trying to fix it taking it out and reinstalling which was a pain, removing the cartridges and then the printhead to no avail. Finally I got smart and disconnected the power cord from the printer itself, not directly from the outlet. Once I did that and turned the printer back on the error was gone. It might have been a fluke, but it worked for me, so you might want to try it.
Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer
Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"
Thats the way of overiding the paper jam error message of your kodak all in one printer hope this will help you guys
by: E.brown
Happy Printing(", ) Kodak AIO tech support 1-800-421-6699
worked spot on and so easy! Thanks.
However, once taken out and replaced still had same error messsage.
Went through process of remove cartridges and prinhead, then replace
printhead only. Closed door and message remains same -no mention of
lack of carrtidges.
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